Shane Siegle | Page 27

The moment I walked into Toyota of Des Moines, I was greeted by a sales rep., later identified as ebing Shane Siegle. He assisted me from the moment I entered to the moment I exited. He was friendly an greeted by a sales rep., later identified as ebing Shane Siegle. He assisted me from the moment I entered to the moment I exited. He was friendly and very helpful and he knew that I did not want to 'waste' alot of time. I told him what I wanted and he made it happen. When we got our new vehicle home, we found that the bumper was damaged in thre (3) spots, so I called Shane immediately and relayed same to him. Again, he was very helpful and he knew that I was very upset. Shane Siegle was very professional and helpful. He did an excellent job and I would utilize his skills in the future if necessary! More

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Shane was wonderful to work with!! Very helpful and courteous. We recommend that others use Shane when purchasing a Toyota. Also, the service after purchasing our Toyota Highlander was superb. The g courteous. We recommend that others use Shane when purchasing a Toyota. Also, the service after purchasing our Toyota Highlander was superb. The gentleman that showed us all of the features was quite knowledgable and very helpful. More

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Shane was great to work with. He was knowledgable about both vehicles we test drove and gave us honest opinions that helped in our decision process. He made sure that we were comfortable with our decision both vehicles we test drove and gave us honest opinions that helped in our decision process. He made sure that we were comfortable with our decision and that we knew all of the next steps in the process. Greg in finance was also very helpful during financing and the paperwork process. JD in the vehicle delivery was great. He explained all of the technology in my new Highlander in a way that I could understand. He also let me know I could call whenever I had a question about my vehicle. Overall Excellent experience with everyone involved in the purchase of my Highlander. I am very happy with my new vehicle and will recommend Toyota of Des Moines to friends and family. More

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Was very easy. Walked in, asked to drive Rav after checking into the Honda CRV. Shane was quick to accomodate without pause and without a pushy, in-your-face, pressuring lecture. Actually, acknowled checking into the Honda CRV. Shane was quick to accomodate without pause and without a pushy, in-your-face, pressuring lecture. Actually, acknowledged Honda as a worthy competitor and nicely pointed out the differences. Noticed nicer ride and noise level. Told Shane I had to get my hubby in to drive. Took about two weeks. Shane called and left a very nice, non-intimidating inquiry to see if we were still interested. He understood our busy schedule and said just ask for him, and told us his hours for the week. I got hubby to drive it. Shane was ready to deal but respected our need to think about it. We were at the end of the lease deal in October so felt pressure from that, and Shane recommended starting paperwork so IF we decided we would not miss lease deal. Matt the manager closed with us and it was all business and efficiency which I like. He explained completely and thoroughly what the lease fee covered, about gap insurance, a new windshield protection, and what would happen after with liscences and insurance. After an orientation with my car in the garage by I'm not sure who, Shane came out to see if we had any questions and to make sure we were satisfied. I research things thoroughly, and my husband compared many cars on Consumer Rating websites. I hated giving up my awesome-mileage-per-gallon, unreal interior room Honda Fit but we are very happy with our decision. My hectic, roadrage driving has chilled because I am so layed-back comfortable and feel "above" the rat race now:) John likes it so much he wants one too, but I still think we need a hybrid (great mileage) to balance out our driving needs. Next year we will definitely look at a Toyota first because of the nice customer approach we received and (I am guessing) the potential good mechanical service which I hope I will see rarely. More

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