Shanna Elder
Shanna Elder at Subaru of Columbia
Refer Me

Shanna Elder

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

Contact Me
4.8
209 Reviews
4.8

209 Reviews

Write a Review

209 Reviews of Shanna Elder

May 07, 2025

Dealership Rating
Employee Rating

I was very impressed by the knowledge and transparency of Kyle Gunn. I know that I will forge a lasting relationship with Subaru. I love the Columbia dealership. More

by DDHAMPTON59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

May 05, 2025

Dealership Rating
Employee Rating

Best car service experience ever! Highly recommend! Always on time and very good communication via phone. More

by Jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

Service was very quick. There was an adequate place to work/wait while the service was being done. More

by rcair7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 30, 2025

Dealership Rating
Employee Rating

Great service department! Knowledgeable & friendly staff; good communication; maintenance work performed was completed ahead of schedule. More

by suzanne9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

April 29, 2025

Dealership Rating
Employee Rating

I come here all the time. .. Good Service every time..... That's why I come...! More

by TBROWN62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

April 26, 2025

Dealership Rating
Employee Rating

Quickly performed the tasks and had the car ready to go ahead of expected time. More

by EDWARDAWHITE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

April 26, 2025

Dealership Rating
Employee Rating

Service department was awesome in getting me in and out, ahead of my scheduled time. More

by imnewtoyou58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

April 21, 2025

Dealership Rating
Employee Rating

We were kept updated throughout the service appointment with calls and text. The experience with the dealership was very positive. More

by drlnarnett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 20, 2025

Dealership Rating
Employee Rating

Car drives great after new tires were installed! Thank you to River & the service department. More

by DARABRAD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

April 19, 2025

Dealership Rating
Employee Rating

Overall my experience with the dealership has been positive in the 10 years I've owned my Forester. I don't like being charged a "diagnostic fee" anytime I'm getting something other than routine work More

by SCPRATTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (168 Vehicles)

used 2018 Ford Escape car, priced at $8,800
2018 Ford Escape
used
Cinnamon Glaze exterior
Automatic
Front-wheel Drive
used 2024 Subaru Outback car, priced at $26,400
2024 Subaru Outback
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $35,000
2025 Subaru Crosstrek
new
Crystal Black exterior
Automatic
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $31,992
2025 Subaru Crosstrek
new
Crystal Black exterior
Automatic
All-wheel Drive
used 2018 Jeep Wrangler Unlimited car, priced at $23,650
2018 Jeep Wrangler Unlimited
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
used 2021 Subaru Outback car, priced at $20,500
2021 Subaru Outback
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive