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312 Reviews of Shannon Dillman
June 22, 2025
Very bad customer service. A simple ac job took 3 weeks to be done. Would have taken 4 or more had I not complained to a manger. Refusing to give me a loaner or my car till j A simple ac job took 3 weeks to be done. Would have taken 4 or more had I not complained to a manger. Refusing to give me a loaner or my car till job gets approved by insurance and get parts. Totally inconsiderate of people's lives that we have work to go to and live in a town where cabs are limited. A simple ac job turned into a $12000 job trying to get Stellantis to buyout my contract. Making a small job a great deal to get what they can out of you. Unexplained charges on my bill. Sending me an updated text at 4:55 pm every 4 days right before closing so I can't call in claiming my phone was not working. Finally, shoving me to a different customer service rep to tell me what she told me a week ago that car and parts will be taken care of next week. Absolutely, very bad experience. Even the oil change that I asked for was not done. Very bad customer service. 😑 More
by DA
Verified Customer
June 21, 2025
Beat dealership around . Great staff from salesmanship to repair shop . Great customer service. Thank you Great staff from salesmanship to repair shop . Great customer service. Thank you More
by jleaglover
Other Employees Tagged: Garritt Stryker, Kolton Sandefur, Linda Simpson
June 14, 2025
Button is always professional and extremely knowledgeable. They go out of there way to make me feel important. knowledgeable. They go out of there way to make me feel important. More
by bjclark32
Other Employees Tagged: Jamie Hansen, Garritt Stryker
June 14, 2025
As always Mari took care of me and my car her people are always so nice always so nice More
by bushster2
Other Employees Tagged: Jamie Hansen, Jada Critchlow, David Buckler, Mari Whaley, Chris Henn, Garritt Stryker, Kolton Sandefur, Linda Simpson, Daulton Wentz
June 12, 2025
Very helpful and friendly staff, I’ve been using your dealership for service and purchases since 2007 and have never had an issue! dealership for service and purchases since 2007 and have never had an issue! More
by kscarpenter1
Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker , Mark Carroll, Alainey, Kevin all 5 star
June 11, 2025
Great dealership! Rex and his team always put customer service a priority. Have been doing business with Button for years. Rex and his team always put customer service a priority. Have been doing business with Button for years. More
by roustus1957
Other Employees Tagged: Jamie Hansen, Jada Critchlow, David Buckler, Mari Whaley, Chris Henn, Garritt Stryker, Kolton Sandefur, Linda Simpson
June 11, 2025
They always take care of my needs and I love the pick up and drop off they offer and drop off they offer More
by mmann656
Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur, Linda Simpson
June 08, 2025
Shannon is OK. Does her job service department is the worst I’ve ever seen in my life. They can’t fix anything and charge way too much for what Little they do. Does her job service department is the worst I’ve ever seen in my life. They can’t fix anything and charge way too much for what Little they do. More
by bevapugh
Other Employees Tagged: Jamie Hansen, Mark Carroll, Jada Critchlow, Mari Whaley, Trent Armstrong, Garritt Stryker, Kolton Sandefur, Dalton Clarke, Linda Simpson
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