Shannon Hollifield

Mountain View Honda consistently earns praise for its professional service, knowledgeable staff, and customer-focused approach. From the moment you walk into the showroom, you’re greeted by a friendly an professional service, knowledgeable staff, and customer-focused approach. From the moment you walk into the showroom, you’re greeted by a friendly and well-informed team who genuinely take the time to understand your needs—whether you’re purchasing a new Honda, exploring certified pre-owned options, or scheduling maintenance. The dealership maintains a clean, organized, and welcoming environment, and many customers note that the sales process is transparent, without high-pressure tactics. Financing options are clearly explained, and staff members work hard to find the best rates and terms to suit individual budgets. The service department also stands out for its efficiency and expertise. Technicians are well-trained and take pride in their work, often going the extra mile to ensure vehicles are returned quickly and in top condition. Many customers appreciate the comfortable waiting area and the dealership’s commitment to keeping them informed on repair progress. Overall, Mountain View Honda offers a balanced combination of professionalism, reliability, and genuine customer care—making it an excellent choice for anyone looking to purchase or service a Honda vehicle. More

by DARLYNODALIS3 Verified Customer Verified Customer

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The service team is very helpful and professional. They do all they can to help address your service needs. They do all they can to help address your service needs. More

by briangalehibbs Verified Customer Verified Customer

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Quick, Easy, simple and problem free, getting an appointment set up for the service we needed. appointment set up for the service we needed. More

by hogfarmergm Verified Customer Verified Customer

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I was hesitant about using Mountain View because of the problems that I had with the previous owners but I was very pleased with Mountain View Honda’s service. I won’t be driving to Cleveland Tn for servic problems that I had with the previous owners but I was very pleased with Mountain View Honda’s service. I won’t be driving to Cleveland Tn for service. More

by JONES451968 Verified Customer Verified Customer

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Shannon and crew did excellent job, great service. Would recommend them to anyone looking for services Would recommend them to anyone looking for services More

by HANSHAW213 Verified Customer Verified Customer

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Very helpful. Shannon explained everything I needed to know about the service and kept me updated on what was going on. A very good experience. Shannon explained everything I needed to know about the service and kept me updated on what was going on. A very good experience. More

by BMCAFEE Verified Customer Verified Customer

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Great service and Travon was very helpful and courteous to me . He kept me informed during my time there. to me . He kept me informed during my time there. More

by deborahmosley12 Verified Customer Verified Customer

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Shannon’s customer service was excellent. Detail paperwork for coverage by Honda warranty plus standard maintenance needed clearly managed. Detail paperwork for coverage by Honda warranty plus standard maintenance needed clearly managed. More

by rcwhite1955 Verified Customer Verified Customer

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Service was outstanding, ease of scheduling and communication was excellent. Recommending HOD to everyone I know. communication was excellent. Recommending HOD to everyone I know. More

by cweathers Verified Customer Verified Customer

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Everyone that I talked with really nice and the service was great and keep me informed about my car. was great and keep me informed about my car. More

by david623born Verified Customer Verified Customer

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