Sharmeta Hendrickson
Sharmeta Hendrickson at St Cloud Toyota

Sharmeta Hendrickson

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.7
33 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 7 mos

4.7

33 Reviews

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33 Reviews of Sharmeta Hendrickson

October 29, 2025

Dealership Rating
Employee Rating

Had very good interaction with the Service Rep. Bought new tires and had them installed. Was very disappointed that the tech left the white lube from installing the tires, on the black tires and More

by BRIAN
Recommend Dealer
Yes
Oct 30, 2025

St Cloud Toyota responded

Thanks for the feedback at the 4-star review, Brian!

September 20, 2025

Dealership Rating
Employee Rating

All good, very professional service. Really enjoyed the video and car wash. Will recommend to others! More

by scottlindenfelser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 29, 2025

Dealership Rating
Employee Rating

I love St. Cloud Toyota Service Center. I feel they are honest and thorough. Sharmeta is the best! She explained everything so well and was so friendly. My late More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 28, 2025

Dealership Rating
Employee Rating

Very pleased with the overall service from the point of scheduling, the time it took for the service and the cost. More

by tjhald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 19, 2025

Dealership Rating
Employee Rating

Service was great. The carwash left a green residue on the tires however? Not a huge deal as I was able to get it off with a tire cleaner. Otherwise 5 stars. More

by kmglock19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

St Cloud Toyota responded

Thank you for the feedback! We appreciate having you as a customer.

July 03, 2025

Dealership Rating
Employee Rating

We were very pleased with the service and updates we received while there for repair for my 2011 Toyota. More

by BPOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

St Cloud Toyota responded

Thank you for the 5-star rating!

June 19, 2025

Dealership Rating
Employee Rating

Timely, thorough, pleasant all staff I had contact with made me feel comfortable ,new customer More

by JUDYMNELSON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 23, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 20, 2025

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Employee Rating

Great dealership! Took my Corolla in for regular maintenance. The service department is excellent! Always friendly and my service advisor was wonderful. Great cup of c More

by al_vogt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 21, 2025

Dealership Rating
Employee Rating

I found nothing wrong with my25 thousand mile service. They did a very professional job! More

by WINDYOFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 16, 2025

Dealership Rating
Employee Rating

Very happy with the service but now I’m missing a hubcap due to the tire rotation so they need to order one & that’ll take a week! Then I need to come back in to get it put back on More

by jen
Recommend Dealer
Yes
Mar 17, 2025

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience if there's anything else we can do for you.

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