Shaun Rizzo
Shaun Rizzo at Symdon Motors

Shaun Rizzo

Service Advisor

Symdon Motors

2011 Springdale St.
Mount Horeb, WI 53572

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4.4
18 Reviews
4.4

18 Reviews

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18 Reviews of Shaun Rizzo

November 12, 2025

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Employee Rating

Always a pleasant experience at Symdon motors, consistent and excellent customer service every time. Service is always quick and timely. More

by runde72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf , Robert

Nov 15, 2025

Symdon Motors responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Symdon Motors, INC. and we hope to see you again soon!

November 04, 2025

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My service was quick and complete. My vehicle was returned to me in a timely manner and at a reasonable cost. More

by pjringgenberg
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf

Nov 05, 2025

Symdon Motors responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

November 04, 2025

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Always good and consistent service. Timely and great to have a loaner. Price came back under estimate, and couldn’t be happier. More

by Curtis Johnson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf

Nov 05, 2025

Symdon Motors responded

Curtis, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2025

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I’ve always had a good experience at Symdon’s. The service department is fair and fast! Being a senior, customer service is one of the most important things to me. Great customer service means a l More

by NJZ1962
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 29, 2025

Symdon Motors responded

We are so happy to read such a great review about Symdon Motors, INC.! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2025

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Very friendly. Always explain everything done on vehicle and anything else it may need. Shaun explains everything. He is a very good guy to deal with in the service More

by aantonson
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Symdon Motors responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2025

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called for an oil change for 1:00 and when I arrived at 1:00 they got my car in right away. More

by BWKLUSE
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Symdon Motors responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 10, 2025

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Everyone I talked to was polite and professional. My appointment was quick and easy. Thank you. More

by STUMPY0523
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf

Oct 15, 2025

Symdon Motors responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2025

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Employee Rating

Had an external door remote installed. Levi and Emily get 5 stars for pursuing the factory for 3 days for a simple code to complete the job. GM no stars. More

by bzfamily
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf

Sep 29, 2025

Symdon Motors responded

We love Emily and Levi, and we are glad to hear that they were tenacious in getting you what you need. We will pass your dissatisfaction with GM along to them, and we hope that your great experience with our service team outweighs that and that we see you again soon.

September 20, 2025

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Employee Rating

Shaun is 'smooth'. He made sure the service dept was ready, pointed me to the waiting area, and tracked me down when the car was finished. Went over the service and p More

by Kate and Don
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2025

Symdon Motors responded

Thanks for the positive review, Kate and Don! Shaun has not been at our dealership long. but it is great to hear that he made your experience great!

September 20, 2025

Dealership Rating
Employee Rating

The Service people are not informed of the Special Offers sent out to their customers. Even after I handed the Special offer, the Service Desk folks did not keep nor really look at the offer to write up my b More

by dwhyte626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf

Sep 22, 2025

Symdon Motors responded

We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (608) 437-5555 so we may identify ways to improve your experience.

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