Shauna Harris
Shauna Harris at Courtesy Nissan

Shauna Harris

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

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4.6
73 Reviews
4.6

73 Reviews

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73 Reviews of Shauna Harris

August 06, 2025

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Love Courtry Nissan service. Make appointments online easy. Great service and take care of my car maintenance very good More

by yyyue5022
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Recommend Dealer
Yes
Aug 09, 2025

Courtesy Nissan responded

Thank you so much for the great review! We're happy to hear you enjoy using our online appointment system and that our team is taking great care of your vehicle. Your trust and support mean a lot to us — we look forward to seeing you at your next service visit!

August 05, 2025

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Shauna ROCKS! ! She's all over the place taking care of business. She addresses my situation head on and keeps me informed on the progress of my vehicle. I'll alway More

by erik369
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Recommend Dealer
Yes
Aug 09, 2025

Courtesy Nissan responded

Thank you so much for the awesome review! We’re thrilled to hear how much you appreciate Shauna, she truly does go above and beyond for our customers. We’ll make sure she sees your kind words! We’re lucky to have her on our team, and we’re grateful for your continued trust and support. We look forward to seeing you again!

August 05, 2025

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Shauna is fantastic and doesn't try to "upsell" additional services. Great Customer Service rep. More

by cjlrowe544
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Recommend Dealer
Yes
Aug 09, 2025

Courtesy Nissan responded

Thank you for the great feedback! We’re so glad to hear that Shauna provided you with honest, no-pressure service. She’s a true asset to our team, and we’ll be sure to share your kind words with her. We appreciate your support and look forward to seeing you again!

August 05, 2025

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Shauna has been great to work with. She has resolved the issues I had with my car. Sge’s easy to work with and gets the job fone! More

by kbecherer18
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Recommend Dealer
Yes
Aug 09, 2025

Courtesy Nissan responded

Thank you for the awesome review! We’re so glad to hear that Shauna took great care of you and got everything resolved. She truly goes above and beyond for our customers, and we’ll be sure to share your kind words with her. We appreciate your support and look forward to seeing you again!

Aug 14, 2025

kbecherer18 responded

It’s very refreshing to work with Shauna. I have never likedf taking my car to any dealership to have anything done on my car. Shauna makes it easy to work with and has changed my feeling about dealership service departments. Customers come first with her and that us refreshing ! She is a valuable member of your staff.. Be sure you take good care of her!

August 05, 2025

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Love Shauna Love Shauna Love Shauna Love Shauna Love Shauna Love Shauna Love Shauna Love Shauna More

by samschachter
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Recommend Dealer
Yes
Aug 06, 2025

Courtesy Nissan responded

Thank you so much for the love! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. We’ll be sure to share your kind words with her! Let us know if there’s anything else we can do for you.

August 05, 2025

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A dealership that cares about the service provided and work the people whom they service. They are truly a five star dealership. More

by Lorinda1
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Recommend Dealer
Yes
Aug 09, 2025

Courtesy Nissan responded

Thank you so much for your kind words and five-star review! We're thrilled to hear that you had a great experience and felt genuinely cared for. Providing excellent service and treating our customers with respect is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future!

August 01, 2025

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Staff was efficient and very friendly. No pressure on additional services but very knowledgeable. Great Service! More

by mdlbrown
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Recommend Dealer
Yes
Aug 02, 2025

Courtesy Nissan responded

Thank you for the great feedback! We’re so glad to hear that our team provided efficient, friendly, and pressure-free service. Our goal is always to offer knowledgeable support and a comfortable experience. We truly appreciate your visit and look forward to seeing you again!

July 31, 2025

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Worked with Shauna. She is amazing. I called her about my horn not working and the car only being 1.5 years old... She was able to get me in the next day with a loaner a More

by jb
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Recommend Dealer
Yes
Aug 02, 2025

Courtesy Nissan responded

Thank you so much for the amazing feedback! We're thrilled to hear that Shauna was able to step in and take care of everything quickly and smoothly. It’s great to know she and the Courtesy team could deliver the service and support you needed when others couldn’t. We truly appreciate your kind words and look forward to helping you again in the future!

July 30, 2025

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Communication was seamelss, the waiting area was clean and comfortable. . Friendly service. Thank you Shauna! I appreciate your assistance. More

by Srod911
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Recommend Dealer
Yes
Aug 02, 2025

Courtesy Nissan responded

Thank you so much for the great feedback! We’re happy to hear that your experience was smooth and comfortable. Shauna will be thrilled to know her friendly service made a difference. We truly appreciate your visit and look forward to serving you again soon!

July 29, 2025

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I have not had any issues with this dealership. Ms. Harris has been the best service advisor I have ever had dealing with at Courtesy Nissan Richardson, TX. More

by mstzred
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Micheal Johnson

Aug 02, 2025

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that Ms. Harris has provided such an exceptional experience. She truly cares about every customer, and it means a lot to know her efforts have made a lasting impression. We appreciate your continued trust in Courtesy Nissan of Richardson!

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