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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
325 Reviews
4.9

325 Reviews

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325 Reviews of Shawn Hooe

April 13, 2026

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Employee Rating

They took great care of my truck and kept me updated on what was being done to my vehicle More

by jd4010b
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Recommend Dealer
Yes
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Apr 14, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you felt well taken care of during your truck's service at James Wood Chevrolet Buick GMC Decatur. Keeping you updated is important to us. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 11, 2026

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Employee Rating

Always enjoy mytime at woods dealers everyone is kind and considerate.i. service writer explained what will and dif happen..saved me money with my gm cc thanks to all l More

by LEROY18201
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Yes
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Apr 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Leroy! I’m thrilled to hear that you always enjoy your time at James Wood Chevrolet Buick GMC Decatur. It's great to know that we provided clear explanations and helped you save money. I really appreciate your kind words, and our team looks forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 31, 2026

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I have purchased many cars and trucks from James wood, professional always. Had many services done at James wood and seems resonable. More

by JILL.LISLE1966
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison

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Apr 01, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jill! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and am glad to hear that you have had positive experiences with both purchasing and servicing your vehicles. We look forward to assisting you again soon. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 31, 2026

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Employee Rating

Shawn and Bryan are my go-to personal because they always take care of my service issues every time. Wouldn't use anyone else, they are a real asset to James Wood Motors. More

by R.CARUTHERS1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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Mar 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Shawn and Bryan consistently take care of your service needs at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty and am glad to have such dedicated team members. We look forward to assisting you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 30, 2026

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They did a great job and took care of the needs and concerns I had. More

by ANTHONYSPOLK
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Recommend Dealer
Yes
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Mar 31, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Anthony! I’m thrilled to hear that we met your needs and addressed your concerns at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 30, 2026

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Everyone is courteous and friendly. Easy to schedule service and the waiting area is comfortable and clean. Such a pleasant experience. More

by MIGAMOORE
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Recommend Dealer
Yes
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Mar 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you found everyone at James Wood Chevrolet Buick GMC Decatur to be courteous and friendly, and that your service experience was pleasant. We strive to create a comfortable environment for our customers and we look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 26, 2026

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Shawn was great as usual! Easy to schedule an appearance, drop off, and pick up my truck! Great service as always! More

by KATE_GREENWAY
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Recommend Dealer
Yes
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Mar 27, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Kate! I truly appreciate your kind words about Shawn and my service at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to hear that your experience with scheduling and truck service was smooth. We look forward to seeing you again for your next visit! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 20, 2026

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Always a great place to get your oil changed with the friendliest and most helpful staff. More

by DHINES.H3RANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustan Harbour (5 star excellent service)

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Mar 20, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that you always have a great experience getting your oil changed at James Wood Chevrolet Buick GMC Decatur. We take pride in providing friendly and helpful service, and I appreciate your support. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

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Employee Rating

Great customer service. Shawn is very helpful considerate of your time. Thank you very much More

by HRREMMELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Stokes

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Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your feedback and am glad to hear that Shawn provided you with helpful and considerate service. At James Wood Chevrolet Buick GMC Decatur, we strive to make every customer's experience exceptional. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

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Employee Rating

Great service staff was unbelievable kind and helpful! They gave us updates on when my trk would be ready and if they thought they’d be a delay we knew right away! More

by EISCHEID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

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Mar 19, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m pleased to hear that you had a great experience with our service team at James Wood Chevrolet Buick GMC Decatur. Keeping you updated about your truck is important to us, and I’m glad to know our staff met your expectations. I appreciate your kind words, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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