Shawn Miller

Great customer service and awesome people to work with. Very happy with how well I was treated.😀 Very happy with how well I was treated.😀 More

by PATRICE236 Verified Customer Verified Customer

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All employees were extremely friendly and upbeat. Maxwell always kept me updated of changes. I always felt comfortable. Maxwell always kept me updated of changes. I always felt comfortable. More

by JOYANDCON Verified Customer Verified Customer

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Waiting room clean, as well as service area. Service was completed at estimated time I was given. Service was completed at estimated time I was given. More

by TKNEISLER Verified Customer Verified Customer

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Service was excellent. One of the vehicle's air vents was dislodged during service, the tire pressure indicator light was not reset, and the leather seats in the front of t One of the vehicle's air vents was dislodged during service, the tire pressure indicator light was not reset, and the leather seats in the front of the vehicle were dirtied slightly. Reached out to a manager to resolve the issues. The manager, Shawn, responded promptly and had my vehicle picked up from work and the issues resolved quickly before returning the vehicle in immaculate condition. Due to a personal matter the morning of the service, I failed to ensure I had adequate fuel in the tank. The technician Emmett took the vehicle anyway and even added some fuel to ensure I could make it to a gas station after work. I was very impressed by the quality of customer service and compassion even though I put him in a tight spot. I will definitely continue to take my vehicle to Russ Darrow due to the high quality customer service and repairs offered. It speaks highly that an organization recognizes even small errors and goes to such great lengths to fix any issue. More

by Sepulnb Verified Customer Verified Customer

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We have always had good service here. The customer service reps are always nice and the technicians know what they are doing. The customer service reps are always nice and the technicians know what they are doing. More

by DOUGLAS53151 Verified Customer Verified Customer

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Great customer service! Definitely went out of their way to make sure everything was done right the first time:) definitely will recommend Definitely went out of their way to make sure everything was done right the first time:) definitely will recommend More

by kellym4534 Verified Customer Verified Customer

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Sales was good to work with and friendly. They presented options to keep within our price range. My son was happy with the car he was able to get! They presented options to keep within our price range. My son was happy with the car he was able to get! More

by cmhart7 Verified Customer Verified Customer

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Wonderful experience, was always helped all around. They always answered every question I had every time. They always answered every question I had every time. More

by CONTRERASRICH115 Verified Customer Verified Customer

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This dealership had a large selection of used and new inventory to choose from. Appreciated the low key selling atmosphere and the cleanliness of the facilities. inventory to choose from. Appreciated the low key selling atmosphere and the cleanliness of the facilities. More

by JCKRAUSE Verified Customer Verified Customer

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Arrived before appointment time. They started the work right away. Was done and out very quickly. Great friendly service as usual. They started the work right away. Was done and out very quickly. Great friendly service as usual. More

by SLUKAS7 Verified Customer Verified Customer

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