Shawnee Ocon

Albeit coming informed about what price to buy the new car and what is my bottom dollar for my trade and then informing them that this is the deal and no negotiations, they wanted to do the typical waste car and what is my bottom dollar for my trade and then informing them that this is the deal and no negotiations, they wanted to do the typical waste my time process of negotiating. I walked out and then conducted my business via email and they finally caught on. Then I had to wait forever to give them my money with the finance manager. Then the dealer prep was awful by not checking the car as I found wheel scratches and bumper scratches. They at least gave me a loaner car while I waited. A week later they delivered my new car with wheel scratches still so it went back. It took so long because sales did not dictate to service what needed to be done and service did it their way. Three days later they finally delivered the new car with about 300 miles on it. But Hiley was worse so I stayed with Norm. I don't think it was my sales person but their management. More

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They made the process very easy and were very honest as well. Would definitely come back and buy another car here. well. Would definitely come back and buy another car here. More

by Dena.greenwood Verified Customer Verified Customer

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The dealership was great to work with and they had the car I was interested in on the lot. car I was interested in on the lot. More

by Ken Verified Customer Verified Customer

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