Shelby Krug
Shelby Krug at Lou Sobh Honda

Shelby Krug

Internet Sales Representative

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
125 Reviews

Dealership Experience

3 yrs

Industry Experience

6 yrs, 5 mos

4.9

125 Reviews

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125 Reviews of Shelby Krug

July 08, 2025

Dealership Rating
Employee Rating

It seemed very clean and professional and the people were nice. We were able to do what we wanted quickly. More

by frankdorman
Recommend Dealer
Yes
Jul 08, 2025

Lou Sobh Honda responded

Thank you! We're glad you had a smooth and efficient experience with our friendly team. We appreciate your visit and hope to see you again!

June 22, 2025

Dealership Rating
Employee Rating

The process was long and Shelby represented the dealership well. The sales manager was inflexible at certain points. I think the fact that I had to point out that the two front tires needed replaci More

by Will_DBAUL0712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fabec

Jun 23, 2025

Lou Sobh Honda responded

Thank you for your honest feedback. We're glad to hear Shelby provided you with strong representation and support throughout the process. We regret that your experience with the sales manager didn’t meet your expectations, particularly regarding the tire concerns. Your input is important, and we’ll use it to improve how we handle similar situations in the future. If you’d like to discuss this further, please feel free to reach out—we’re here to help.

June 17, 2025

Dealership Rating
Employee Rating

All parties were very knowledgeable, professional, and courteous. We had an excellent experience and would highly recommend them. More

by david.morris0
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jamin Workmaster, Jason Boland

Jun 17, 2025

Lou Sobh Honda responded

Thank you for the kind words! We’re so glad to hear you had an excellent experience with our team. Your recommendation means a lot to us!

June 04, 2025

Dealership Rating
Employee Rating

Disappointed that 2 different tires and tread depth mounted on car and small chip in windshield More

by dgmountainsofcolorado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Staehling

Jun 04, 2025

Lou Sobh Honda responded

Thank you for your feedback. We're sorry to hear about your concerns regarding the tires and windshield. This is not the experience we aim to provide. Please reach out to our team directly so we can make this right and address the issue promptly. Service Director: David Wikle (678)-679-7278

June 04, 2025

Dealership Rating
Employee Rating

This dealership made the process very quick and easy. Everyone was helpful and made the process fast. More

by delaney.jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Boland

Jun 04, 2025

Lou Sobh Honda responded

Thank you for the great feedback! We're glad our team made the process quick, easy, and efficient. We appreciate your business and hope you enjoy your new vehicle!

May 22, 2025

Dealership Rating
Employee Rating

Professional and friendly sales staff. Took their time to explain any questions that I had. More

by circles
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fabec

May 26, 2025

Lou Sobh Honda responded

Thank you for the kind review! We're glad our team could help and make your experience a great one at Lou Sobh Honda!

May 12, 2025

Dealership Rating
Employee Rating

Coordinated purchase over text and phone, drove in from out of state, everything was easy along the way. Probably the most simple vehicle purchase I’ve ever had. Chatted with a few team members while I was More

by JR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Staehling

May 12, 2025

Lou Sobh Honda responded

Thank you for the great review! We’re glad everything went smoothly, even from out of state, and that our team made the process easy and fair. Enjoy your new vehicle!

April 29, 2025

Dealership Rating
Employee Rating

Best purchase process I've ever experienced. Shelby Krug is great to deal with. She cares. No surprises. Everything above board. More

by lowbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Boland

Apr 30, 2025

Lou Sobh Honda responded

Thank you for the wonderful feedback! We're so glad to hear that your purchase experience was smooth and transparent. Shelby is indeed a standout, and we’re thrilled she could make your process so positive. We truly appreciate your trust and look forward to serving you again!

April 05, 2025

Dealership Rating
Employee Rating

Easy to work. Responsive and prompt. Will recommend. Hassle free dealing and very respectful through the process More

by sarathy.desi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Allen, Nick Staehling

Apr 07, 2025

Lou Sobh Honda responded

Thank you for the great feedback! We're glad to hear the process was smooth and respectful. We truly appreciate your recommendation and look forward to working with you again!

March 25, 2025

Dealership Rating
Employee Rating

For a cash transaction where sales spent less than 2 hours with me before I agreed to buy with next to no negotiation, was shocked that whoever Shelby kept going back to with questions about pricing wo More

by cam1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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