Exceptional service, shellby was very attentive patient
he held me out all throughout the process we care thank you Sullivan
he held me out all throughout the process we care thank you Sullivan
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by ericnatera
Verified Customer
Verified Customer
Jan 29, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! Our team is thrilled to hear about the exceptional service you received from Shelby. At Sullivan Cadillac, providing attentive and patient service to all our customers is always a priority. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Pleasant and thorough.
Both of the sales people were good and knowledgeable and helpful in the process
Both of the sales people were good and knowledgeable and helpful in the process
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by pto2holland
Verified Customer
Verified Customer
Jan 28, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We're thrilled to hear that you had a pleasant experience at Sullivan Cadillac and found our sales team knowledgeable and helpful. We appreciate your feedback and hope to see you again soon!
Sincerely,
The Sullivan Cadillac Team
Shelby was top notch to deal with !
Very understanding and very knowledgeable of the auto industry
Very understanding and very knowledgeable of the auto industry
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by DaleJohnson63
Verified Customer
Verified Customer
Jan 21, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Dale! We're thrilled to hear that you had a great experience with Shelby at Sullivan Cadillac. Her understanding and knowledge truly make a difference. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Shelby was very professional and respectful, and the
dealership was clean and you can tell well managed.
dealership was clean and you can tell well managed.
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by Corbino9
Verified Customer
Verified Customer
Jan 14, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We’re delighted to hear that you had a positive experience with Shelby at Sullivan Cadillac. It’s great to know you found our dealership professional and well-managed. We appreciate your feedback and look forward to welcoming you back soon!
Sincerely,
The Sullivan Cadillac Team
We would like to share our experience at Sullivan
Cadillac. Initially, when we entered one of the dealership buildings, we were not well received by the representative who approached us. Unfortunatel
Cadillac. Initially, when we entered one of the dealership buildings, we were not well received by the representative who approached us. Unfortunately, that person did not seem familiar with the inventory and showed little interest in assisting us.
Thankfully, everything changed when we met Shelby (or better yet, when she found us while we were walking around the lot). Shelby had excellent knowledge of the inventory and went above and beyond to show us two vehicles, including one that had just arrived and was not yet listed.
She was kind, professional, and allowed us to do a test drive even late on a Sunday afternoon. Shelby Moscorelli patiently answered all of our many questions, whether by phone or text, and made herself available for a second test drive while also helping resolve a few small details related to the vehicle.
From our first interaction to closing the deal, Shelby was outstanding. We highly recommend asking for Shelby if you are looking to purchase a vehicle at Sullivan Cadillac. Our family is very happy with the car and with the entire buying experience.
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by Gmomarinho
Dec 18, 2025 -
Sullivan Cadillac responded
Thank you for sharing your experience with us! We truly appreciate your feedback and are delighted to hear that your visit to Sullivan Cadillac improved once you met Shelby. She embodies our commitment to excellent customer service, and it’s wonderful to know that her knowledge and professionalism made a significant difference in your car-buying journey. We're thrilled that your family is happy with your new vehicle! If you have any further questions or need assistance, please don't hesitate to reach out. Looking forward to seeing you again at Sullivan Cadillac!
Sincerely,
The Sullivan Cadillac Team
Very friendly, had a nice waiting area with coffee and
soft drinks, TV. Restroom was very clean
soft drinks, TV. Restroom was very clean
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by carlegordon
Verified Customer
Verified Customer
Dec 04, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Carl! We’re thrilled to hear that you enjoyed our friendly atmosphere and amenities at Sullivan Cadillac. We strive to create a comfortable environment for all our customers. We look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Shelby was extremely good.
Sharp and very personable. Knows the business.
Understood what I was looking for. Showed me numerous cars. Wanted to make a sale but was not pushy.
Sharp and very personable. Knows the business.
Understood what I was looking for. Showed me numerous cars. Wanted to make a sale but was not pushy. If I needed another car, I would call Shelby.
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by MIKE@OCALASTUD.COM
Verified Customer
Verified Customer
Dec 02, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, Mike! We’re thrilled to hear about your experience with Shelby at Sullivan Cadillac. It's great to know that she was able to assist you in finding the right vehicle without being pushy. We appreciate your kind words and look forward to helping you again in the future. Don't hesitate to reach out if you need another car!
Sincerely,
The Sullivan Cadillac Team
Shelby and those that I have met were professional,
knowledgeable, friendly and just an enjoyable experience.
Having time and experience in the field, I think this time with Shelby was simply great.
knowledgeable, friendly and just an enjoyable experience.
Having time and experience in the field, I think this time with Shelby was simply great.
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by floydconlin
Nov 22, 2025 -
Sullivan Cadillac responded
Thanks so much for your excellent review, Floyd! We’re glad to hear that you had such a great experience with Shelby at Sullivan Cadillac. Our team strives to provide professional and friendly service, and it’s wonderful to know that it made a positive impression on you. Our team looks forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
Shelby was immensely helpful as this was my first time
buying a car. She was insightful and very kind. She is a wonderful sales woman so thankful to have had her as my representative when buying this car!
buying a car. She was insightful and very kind. She is a wonderful sales woman so thankful to have had her as my representative when buying this car!!
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by amrodgerss
Verified Customer
Verified Customer
Nov 20, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! We're pleased to hear that Shelby provided you with such a positive experience during your first car purchase. At Sullivan Cadillac, our team strives to offer exceptional service, and it's great to know that Shelby made a lasting impression. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle!
Sincerely,
The Sullivan Cadillac Team
The service team and everyone at Sullivan Cadillac is top
notch. And the lounge area offers so many refreshments while you wait. So glad I purchased from them and highly recommend them to anyone in the mark
notch. And the lounge area offers so many refreshments while you wait. So glad I purchased from them and highly recommend them to anyone in the market for a vehicle.
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by cyrettek
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2025 -
Sullivan Cadillac responded
Thank you so much for your kind words! We truly appreciate your positive feedback about our service team and the lounge area at Sullivan Cadillac. We're thrilled to hear that you had such a great experience with us. Your recommendation means a lot, and we look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team