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Sheldon Bratcher

Overview Reviews (6)

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Sheldon Bratcher

Sales

Eagle Chevrolet Buick GMC

329 E Main St
Morehead, KY 40351

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3.7

6 Reviews

Overview Reviews (6)

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

3.7

6 Reviews

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6 Reviews of Sheldon Bratcher

July 30, 2026

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Employee Rating

Brandon Stevens is the best and the other people there are wonderful they make sure you leave with an affordable ride.... are wonderful they make sure you leave with an affordable ride.... More

by jennifermcintosh1976

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cam Fryman, Hunter Jarvis, Chris Baird, Jonah Stone , Steven Trusty

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Jul 31, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the fantastic 5-star review! We’re so glad to hear Brandon and the rest of our team provided you with such a great experience. Helping our customers find the right vehicle at a payment that fits their budget is always our goal. We truly appreciate your kind words and thank you for choosing Eagle Chevrolet GMC. Enjoy your new ride!

July 11, 2026

Dealership Rating

Employee Rating

Was told the car I purchased only required a simple fix, but it actually required a major fix. but it actually required a major fix. More

by Angie_nicole89

Verified Customer

Recommend Dealer

Other Employees Tagged: Sheldon Bratcher

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Jul 11, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for sharing your feedback. We’re sorry to hear about your concerns with your vehicle and understand how frustrating it can be when expectations and the outcome don’t match. We take these concerns seriously and would appreciate the opportunity to learn more about what happened and review the situation with you. Please give us a call at 606-548-5866 and ask for a manager so we can discuss your experience and work toward a resolution. We appreciate the opportunity to address your concerns.

July 07, 2026

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Employee Rating

She’s was really helpful and respectful she will work with you and she try the best of the best to get you where you want to be on payment and she is hoard working woman I haven’t met she is best of the with you and she try the best of the best to get you where you want to be on payment and she is hoard working woman I haven’t met she is best of the beat More

by Tony uka

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 10, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re so glad to hear Sheldon provided such helpful, respectful, and dedicated service. Making sure our customers feel supported and working hard to help find the right vehicle and payment options is what we strive for. We truly appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

July 07, 2026

Dealership Rating

Employee Rating

Very professional and easy to work with. Everyone was welcoming and helpful. Very good experience. Everyone was welcoming and helpful. Very good experience. More

by j.pax1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sheldon Bratcher

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Jul 10, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad to hear you had such a positive experience with our team. Providing professional, welcoming, and helpful service is what we strive for every day. We truly appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

July 04, 2026

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Employee Rating

Very good understanding people to deal with. Thank you so much. Be glad to recommend to other people… Thank you so much. Be glad to recommend to other people… More

by delsiejenkins16

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 06, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re so glad to hear you found our team understanding and easy to work with. Your recommendation means the world to us, and we truly appreciate your kind words. Thank you for choosing Eagle Chevrolet GMC!

May 23, 2026

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Employee Rating

Buyer beware. I had an incredibly frustrating and unprofessional experience with this dealership. After searching extensively for a specific F-150 Lightning, I cam I had an incredibly frustrating and unprofessional experience with this dealership. After searching extensively for a specific F-150 Lightning, I came to a verbal agreement on a deal with salesperson Sheldon Bratcher. Because we had a solid agreement, I gave them permission to run a credit check to finalize everything, and the finance manager, Sandy, assured me they would make the deal work. The very next day, I received a text claiming they had tried to reach me (which they absolutely did not—no missed calls or voicemails) and that the vehicle we had literally just agreed upon had already been sold out from under me. It is completely unacceptable to ding a customer's credit score when you have no intention of honoring your word or holding the vehicle. Total lack of integrity and communication from Sheldon, Sandy, and the rest of the team. Save your credit history and your time, and take your business to a dealership that operates with basic honesty. More

by rob

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Sandy in Finance

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May 26, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for your feedback. We understand your frustration and are sorry the vehicle you were interested in was no longer available. Our inventory is available to all customers until a deposit is received or purchase paperwork is completed. Because vehicles can sell quickly—especially when multiple customers are involved—we are not able to guarantee availability based solely on discussions or preliminary steps. We truly value every customer we work with, whether in person or from out of state, and we regret that this situation did not result in a successful purchase. If you would like to discuss this further, please feel free to reach out and ask for our sales manager at 606-548-5866. We appreciate the opportunity to have worked with you and wish you the best in your vehicle search moving forward.