Shelley Barr

Shelley was absolutely incredible to work with! She was very helpful and didn't give up until we found the car that checked all the boxes. She was kind, attentive and not pushy at all. I would high She was very helpful and didn't give up until we found the car that checked all the boxes. She was kind, attentive and not pushy at all. I would highly recommend Shelley when purchasing any vehicle! More

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We drove close to 2 hours to purchase 2025 Acadia Denali we viewed online. Shelley went above and beyond for us in purchasing our vehicle down to the smallest detail to help assist with a few hiccups to mak we viewed online. Shelley went above and beyond for us in purchasing our vehicle down to the smallest detail to help assist with a few hiccups to make everything right. She introduced us to Carlos who was very nice & helpful in making the experience better by detailing a few things inside the car and cannot leave out Nicolette in the business office who was very pleasant, knowledgeable and went above and beyond. We did not regret driving a little further for great customer service. Thank you for going above and beyond. Would highly recommend this team when looking to purchase your next vehicle! More

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Best dealership, would recommend Shelley Barr she is excellent and treats you kindly like family. excellent and treats you kindly like family. More

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Great staff. Friendly and very helpful. They explanation of the controls was very good. They worked tirelessly to make sure I had the controls adjusted to my li Friendly and very helpful. They explanation of the controls was very good. They worked tirelessly to make sure I had the controls adjusted to my liking. More

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We had an amazing experience working with Shelley Barr! From the moment we walked in, she made us feel welcome and comfortable. Shelley took the time to explain everything thoroughly, answered all of our From the moment we walked in, she made us feel welcome and comfortable. Shelley took the time to explain everything thoroughly, answered all of our questions, and made the entire process simple and stress-free. She never made us feel pressured and genuinely cared about helping us make the right decision. I can honestly say that Shelley made our dealership experience feel like a walk in the park. She was the reason we felt confident saying "yes" to our new vehicle. If you're looking for someone who is knowledgeable, professional, honest, and truly cares about her customers, ask for Shelley Barr. We couldn't recommend her more highly! More

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It was a great experience working with Shelley and the team at Arlington Heights Buick GMC! team at Arlington Heights Buick GMC! More

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This dealer ship was amazing I was able to find everything I needed in a timely manner. everything I needed in a timely manner. More

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CONFIDENT. RESPECTED. TAKEN CARE OF. I recently purchased a 2016 Toyota Avalon from this dealership and had a very positive experience from start to finish. RESPECTED. TAKEN CARE OF. I recently purchased a 2016 Toyota Avalon from this dealership and had a very positive experience from start to finish. It’s worth mentioning that I had been searching for a second vehicle for over a month and visited several local dealerships along the way. I also had my personal mechanic inspect multiple vehicles I was seriously considering. For me, those inspection results would ultimately determine both my purchase decision and any potential negotiation. That said, I worked with Shelly Barr as my salesperson, and she was wonderful throughout the entire process, she was professional, patient, knowledgeable and genuinely easy to work with too. Shelly and Finance Manager Mike Audino took the time to put together a financing package that worked for me and made the buying process far less stressful than I expected. One thing I especially appreciated was that they had no issue with me having the vehicle inspected by my own mechanic before moving forward. When a few minor issues were identified, they agreed to address the repairs and stood behind the vehicle. They even provided me with a loaner car while the work was being completed, which made the entire process incredibly convenient. This was my first time buying a used car and nearly a decade since I had stepped into a dealership, so I definitely felt some anxiety and a bit of overwhelm. However, I never felt pressured. Instead, I felt that they genuinely wanted me to be comfortable and confident in my purchase. They followed through on everything they promised and made good on the deal. I’m very happy with my Toyota Avalon and grateful for the professionalism and customer service I received. I would absolutely recommend this dealership to anyone looking for a fair and honest car-buying experience. One final thought: the salesperson really does make all the difference. If you’re shopping here, ask for Shelly. Beyond being knowledgeable and professional, she is genuinely kind, caring and sincere and that made all the difference throughout my experience. More

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Shelley was great with showing us vehicles but also giving the space to look on your own. When we were ready she was quick with the paperwork. Mike was very helpful with the loan process and keeping it giving the space to look on your own. When we were ready she was quick with the paperwork. Mike was very helpful with the loan process and keeping it affordable! Recommend highly! More

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Purchased a vehicle from them over memorial day weekend. Shelley is sales was amazing to work with. Shelly had everything ready to go for the test drive when I showed up. Shelley gave me the keys and let me Shelley is sales was amazing to work with. Shelly had everything ready to go for the test drive when I showed up. Shelley gave me the keys and let me take my time looking around the truck. Shelley answered all my questions that I had on it. Shelly was awesome to work with during the process. Nicolette In financing was also awesome to work with. Nicolette Took the time to go over all the paperwork with me and made it super easy. All my questions she had the answer right away. More

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