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Shianne Gardner

Overview Reviews (12) Inventory (196)

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Shianne Gardner

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.8

12 Reviews

Overview Reviews (12) Inventory (196)

4.8

12 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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12 Reviews of Shianne Gardner

September 10, 2025

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Employee Rating

They have taken care of problem but it’s a hassle. No one ever calls me back when they say they will. They never have record of my oil change I’m supposed to get for free. I should have 2 left but the No one ever calls me back when they say they will. They never have record of my oil change I’m supposed to get for free. I should have 2 left but they saying one. More

by caseyprine

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patricia Fowler, Cassie Moody, Gifford Clary

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September 10, 2025

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The Hattiesburg crew was really helpful and Cassidy was great. I would recommend them 9 out of 10. great. I would recommend them 9 out of 10. More

by caseyprine

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patricia Fowler , Cassidy was great

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September 06, 2025

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Great service and help. Wait time very low. Every body very polite and informative. Thanks. Wait time very low. Every body very polite and informative. Thanks. More

by hiltong

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patricia Fowler

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September 05, 2025

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Employee Rating

Awesome communication, so polite and respectful. Quick to do work and complete in a timely manner. I was real pleased with everything. Quick to do work and complete in a timely manner. I was real pleased with everything. More

by acreeljr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 05, 2025 -

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear you had such a positive experience! Great communication and timely service are what we strive for, and it’s wonderful to know we delivered for you.

September 04, 2025

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Employee Rating

BJ is one of the kindest people I have ever met, very professional and wouldn't rather work with anyone else professional and wouldn't rather work with anyone else More

by dennisjoash165

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patricia Fowler , BJ Fokakis

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Sep 04, 2025 -

Walt Massey Chevrolet Hattiesburg responded

We’re so glad to hear that! BJ’s professionalism and kindness make him such a valuable part of our team, and it’s wonderful to know he made your experience so positive.

September 01, 2025

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Employee Rating

The service was great and it didn’t a long time to get the work done the work done More

by yeslrd2day

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 01, 2025 -

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear your service was completed quickly and to your satisfaction. Thanks for choosing us!

August 19, 2025

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Employee Rating

They always do a great job. The people are respectful and knowledgeable with the job. Also the popcorn is the best!! The people are respectful and knowledgeable with the job. Also the popcorn is the best!! More

by NOEMAIL23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marc Kubicki, Patricia Fowler, Cassie Moody, Gifford Clary, Trey Pittman, Joshua Sutton, Elijah Quinn , Shaina Boone

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Aug 21, 2025 -

Walt Massey Chevrolet Hattiesburg responded

We’re happy to hear our team continues to take great care of you and that you enjoy the little extras like the popcorn! Thanks for sharing your kind words.

August 16, 2025

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Employee Rating

I just love her. She’s such a sweetheart!!! She was very easy to talk to as well. She’s such a sweetheart!!! She was very easy to talk to as well. More

by robynsmith1173

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Heather McGee, Gifford Clary , Mark Lee. I think. He’s in the room with Shianne

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Aug 18, 2025 -

Walt Massey Chevrolet Hattiesburg responded

We’re so glad to hear she made your experience such a positive one! Building that kind of connection with customers is exactly what we strive for.

August 09, 2025

Dealership Rating

Employee Rating

Great friendly people, fast service! I Love that they took the time to explain what happened and got the issue fixed quickly! I felt like I was a actually a humans not a number! Great I Love that they took the time to explain what happened and got the issue fixed quickly! I felt like I was a actually a humans not a number! Great job! More

by stacylynn72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marc Kubicki, Patricia Fowler, Cassie Moody, Gifford Clary, Trey Pittman, Joshua Sutton, Elijah Quinn , Shaina Boone, Heather and Anthony was awesome!

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Aug 10, 2025 -

Walt Massey Chevrolet Hattiesburg responded

We’re so glad our team made you feel valued and took the time to explain everything clearly. It’s great to hear the issue was fixed quickly and you had such a positive experience!

August 08, 2025

Dealership Rating

Employee Rating

Shianne is an absolute peach. So sweet and great to be around. She’s a keeper ☺️ So sweet and great to be around. She’s a keeper ☺️ More

by Shainasynclare

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patricia Fowler, Elijah Quinn

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Aug 08, 2025 -

Walt Massey Chevrolet Hattiesburg responded

We’re glad you enjoyed working with Shianne! Her sweet personality and positive energy make her a joy to be around.

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