Shima Fukano

Among the most arrogant, smug,pompous, uncooperative individuals I've ever had the displeasure of dealing with. Dealership in general was totally unaccomodating Buy it ANYWHERE else! individuals I've ever had the displeasure of dealing with. Dealership in general was totally unaccomodating Buy it ANYWHERE else! More

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In my experience this dealership does not stand behind their work and correct their mistakes. I would recommend finding a different Porsche dealer to conduct business with. Here is the situation. I purc their work and correct their mistakes. I would recommend finding a different Porsche dealer to conduct business with. Here is the situation. I purchased a CPO Cayenne Turbo online in July 2021 trusting the dealerships CPO certification process to deliver a mechanically sound vehicle. I then paid a friends college age daughter to pick it up and deliver it to my summer home 4 hours away in northern VT. The Cayenne arrived at my home with a severely chattering transfer case (Porsche calls is a transfer box) and a chassis fault (PASM malfunctioning and would not go into Sport Mode). it is possible that the chassis fault occurred on the trip from dealership to my home but the transmission chatter from the failing transfer box (a common known problem in the Cayenne) indicates that the dealership never even test drove the car in the CPO certification process. Awful. Now the worst part, they declined to make it right and come get the car, repair it and return it to me. They also declined to arrange delivery or transportation for me to Bradley airport when I offered to fly in and out of there to get the car close to them on my own time and expense (there are no Porsche dealers in Vermont and Canadian border was closed). They simply refused to make the repair process easy for me and make me whole for my out of pocket expenses (never mind the huge inconvenience). I will NEVER EVER do business with Danbury Porsche again. I ended up getting the car to Hoffman Porsche near Hartford and they were EXCELLENT and even offered to pay me back for the Porsche Roadside excess towing charge to get it them even though it was Danbury Porsche's fault. I highly recommend Hoffman who went out of their way to make the process convenient for me including delivering the car close to Bradley to make my retrieval simple and fast. More

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excellent sale and service experience i would recommend them highly good selection of vehicles nice waiting area not a mega superstore more personal attention to serve me them highly good selection of vehicles nice waiting area not a mega superstore more personal attention to serve me More

by WAVEN Verified Customer Verified Customer

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Seamless service appointment. The staff is courteous and polite and always care for your needs. Promptly serviced which included a video of the work performed was very nice. polite and always care for your needs. Promptly serviced which included a video of the work performed was very nice. More

by RISKP Verified Customer Verified Customer

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The staff is friendly , helpful and patient. They seem honest and eager to help however possible. In general it was a very pleasant experience and I would recommend this dealership. honest and eager to help however possible. In general it was a very pleasant experience and I would recommend this dealership. More

by Andrew Verified Customer Verified Customer

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Great service very friendly and informative. Sales Process was fast and easy to make purchase. This is my first Porsche and I look forward to being a customer fir life. Sales Process was fast and easy to make purchase. This is my first Porsche and I look forward to being a customer fir life. More

by JSHANNONBUTLER Verified Customer Verified Customer

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We were very pleased with our choice to purchase from Danbury Porsche. It was worth the travel and I would recommend to anyone considering Porsche. Danbury Porsche. It was worth the travel and I would recommend to anyone considering Porsche. More

by nunezm65goat Verified Customer Verified Customer

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Very helpful and took time to go thru my new car to explain features. Followed up regarding registration and adapter for USB port. Always available for questions explain features. Followed up regarding registration and adapter for USB port. Always available for questions More

by JFWKDA2000 Verified Customer Verified Customer

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Could not have been more impressed with the helpful staff (Shima) and the true feeling of the family experience they speak of. I will be back 100% (Shima) and the true feeling of the family experience they speak of. I will be back 100% More

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Purchase of a new Cayenne Shima, was extremely professional and helpful. He helped us purchase a new Cayenne and took us through the entire purchase process start to finish. He Shima, was extremely professional and helpful. He helped us purchase a new Cayenne and took us through the entire purchase process start to finish. He worked to find the right financing options for us. I would certainly work with Shima and Danbury Porsche again. More

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