Simon Sheey

I just purchased a 2025 Ioniq 5 Limited from Fitzgerald. The salesman I dealt with was Simon Sheey. Simon spearheaded the effort to get me the exact model I wanted with the exterior and interior color we The salesman I dealt with was Simon Sheey. Simon spearheaded the effort to get me the exact model I wanted with the exterior and interior color we wanted. He also found me a rear wheel drive model since I did not want the most commonly available all wheel drive. Simon and all the other staff we dealt with were professional, friendly and fair. We also got a great deal on the car. I would strongly recommend this dealership to anyone. More

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My review is based on my experience and not the car itself. I recommend the Hyundai Kona but I strongly do not recommend the gaithersburg location. Edit: I shared my experience with the director of itself. I recommend the Hyundai Kona but I strongly do not recommend the gaithersburg location. Edit: I shared my experience with the director of guest services after I found a rip in the steering wheel. She told me I could schedule a time to possibly get it fixed. After not hearing from her and taking some time to reflect on my experience with purchasing my first car, I decided to change my review to 1 star. She then called me to say that I would have to sign a contract saying I would no longer write negative reviews if I wanted to get my steering wheel fixed. I told her I'm no longer interested because it was never about the steering wheel, it was about how I was treated. I would rather speak my truth and ensure that future car buyers do not experience the same thing. I recently bought my first car (hyundai kona). My sales person Simon was very kind and helpful. However, I had some issues with one of the sales managers who made multiple mistakes and misinformed my sales consultant with the wrong numbers. The whole process took multiple days because they could not find the car that I wanted (Kona white AWD). Then they informed me that there was a Kona white FWD available which is obviously pricier. When I finally came in to seal the deal, I was told that the original 0% interest fee was now suddenly 2.2%. I felt frustrated and blind sided. On top of this, when I spoke with the sales manager over the phone, she was extremely aggressive and rude. If there is a mistake or complication, I don't believe that it is ever okay to put your frustrations on others, especially your customers. More

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