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Stephanie Sanchez
Stephanie Sanchez at Sierra Honda

Stephanie Sanchez

Service BDC Representative

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.8
74 Reviews
4.8

74 Reviews

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74 Reviews of Stephanie Sanchez

November 13, 2025

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Employee Rating

I was impressed with the service and with being informed with what was going to be done thank you More

by fillup21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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November 06, 2025

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Employee Rating

Sierra Honda is the only place I will ever purchase or lease an automobile. Everyone on staff goes above and beyond to make every customer feel valuable. More

by boogd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez , n/a

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Nov 07, 2025

Sierra Honda responded

We’re so grateful to be your first choice for purchasing or leasing a vehicle! Our team works hard to make every customer feel appreciated, and it’s wonderful to hear that effort shines through. Thanks for being part of the Sierra Honda family!

October 29, 2025

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Employee Rating

The dealership has a good welcoming staff with very informative details about their overall service. More

by julianramirez401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Oct 30, 2025

Sierra Honda responded

Julian, Thank you for the positive feedback! We're glad our staff welcomed you warmly and provided informative details about our services. We appreciate your business and look forward to serving you again!

October 24, 2025

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Employee Rating

Thank you Kevin Eng for your excellent customer service. You were friendly, professional and helpful. I'm grateful to have a reliable dealership. More

by athewayhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Oct 24, 2025

Sierra Honda responded

We're delighted that Kevin Eng provided the excellent customer service with his friendly, professional, and helpful approach. Being seen as your reliable dealership is the highest compliment we could receive. Thank you for your trust and your business, and we look forward to continuing to serve you!

September 27, 2025

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Employee Rating

Oil change should be express & less than an hour or so . Donuts in the counter will be nice. More

by atchk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Sierra Honda responded

Thanks for taking a moment to share feedback about your service visit at Sierra Honda. We're glad you came to see us for your automotive needs, and we look forward to making your next appointment even better.

September 06, 2025

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Employee Rating

No matter what I go in there for they always try to push something else on me, seems like a money grab too me! More

by JBBOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Sep 08, 2025

Sierra Honda responded

We apologize if anything was amiss on your service visit, and want to make sure your expectations are met next time. While we do follow Honda protocol regarding service recommendations based on mileage and timing intervals, we understand how this could lead to questions and a need for more transparency. Please feel free to contact me directly and I'd be happy to go over any details that you'd like to discuss. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

August 24, 2025

Dealership Rating
Employee Rating

Kevin Eng is a very friendly and chill dude. The service delivered overall was efficient. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Aug 25, 2025

Sierra Honda responded

We're glad Kevin and our service team made your day a little easier by being efficient, Sarah. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

August 21, 2025

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Employee Rating

When they worked on my car, they offered to do all sorts of work to my car. Thank you. More

by rekra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez , Yessi

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Aug 21, 2025

Sierra Honda responded

Thank you for sharing what made this a great service visit, Rekra! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

August 17, 2025

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Employee Rating

She was the best person I have ever had, she deserves to be employee of the month. More

by deematino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2025

Sierra Honda responded

We appreciate your 5-star rating and we are so glad that our team provided you with the quality care that you deserve. We hope that you continue to choose us for all of your future automotive needs!

August 04, 2025

Dealership Rating
Employee Rating

Keven Gave me the proper recommendations knowing I had recently purchased the vehicle and he was extremely helpful. Great job Keven More

by JOVANI.SOLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Aug 05, 2025

Sierra Honda responded

Jovani, thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you.

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