Stephen Black

I bought the jeep and they added an extended warranty I didn't want. $2600.00 I told the finance manager several times I didn't want an extended warranty, I have a witness to fact. It was added on and I di didn't want. $2600.00 I told the finance manager several times I didn't want an extended warranty, I have a witness to fact. It was added on and I didn't know it until I logged into the loan institution and saw an extra $3165,90 on my loan. I called and my $500.00 deposit was not taken off and I was charged with the warranty I didn't want. Ryan Downs the salesperson was excellent, He was very helpful and was willing to work with me. More

by Dissatisfied1 Verified Customer Verified Customer

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Thamos Rose was excellent to work with. He was very knowledgeable and patient in answering all my questions. He was very knowledgeable and patient in answering all my questions. More

by rcbaltzley Verified Customer Verified Customer

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Great customer service Great customer service from my Sales guy Jayden , thru financing and trading in my old car which I had bought there as well Sales guy Jayden , thru financing and trading in my old car which I had bought there as well More

by John@amg3.com Verified Customer Verified Customer

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Awsome customer service. The truck and people that we delt with were wonderful and pleasant. I feel this is a top notch dealership. The truck and people that we delt with were wonderful and pleasant. I feel this is a top notch dealership. More

by Dgarrow Verified Customer Verified Customer

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The associates at Glenn CDJR in Crestwood are very courteous and helpful. Had everything ready quickly and has been so great in everything. I will definitely be making future purchases from here. courteous and helpful. Had everything ready quickly and has been so great in everything. I will definitely be making future purchases from here. More

by richardfamily06 Verified Customer Verified Customer

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I purchased a 2011 Lincoln from this dealer. I had a great experience from beginning to end. Everyone was friendly and attentive to my needs. With me doing my purchased online only seeing the ve I had a great experience from beginning to end. Everyone was friendly and attentive to my needs. With me doing my purchased online only seeing the vehicle online JJ the salesman did a beautiful job. Thank you so much for everything. More

by arlindadj Verified Customer Verified Customer

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Carter's willingness to correct an unfortunate situation was so comforting. Would definitely recommend this lot was so comforting. Would definitely recommend this lot More

by Nakia1384 Verified Customer Verified Customer

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Great people and will be back for a third vehicle in 3 years Awesome experience years Awesome experience More

by ajweyer Verified Customer Verified Customer

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Everyone was very nice and treated me with great respect especially for me being so young. It was very much appreciated and I had a great experience. especially for me being so young. It was very much appreciated and I had a great experience. More

by ebowlin0 Verified Customer Verified Customer

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I have issues with this vehicle which I informed Jordan 5 days after purchase. Trying to get customer service is next to impossible. Finally when I drove to Glenn to get answers on August 20th a salesman nam days after purchase. Trying to get customer service is next to impossible. Finally when I drove to Glenn to get answers on August 20th a salesman named Ben gives me a note saying I can take the vehicle to Glenn in Emenince on October 20th!!!, 2 months. I asked what happens if it breaks down, "no worries it's under warranty". Where do I have it taken to, what do I do for a loaner. "No worries Chrysler will take care of it". Later I'm told not sure about loaner vehicle. When I finally got Jordan to call back Sept 18, he said this was the first he'd heard about this. Said he'd talk to Ben and his manager, as of September 22 haven't heard from anyone. I would NOT recommend buying from Glenn in Crestwood. More

by 1950pds Verified Customer Verified Customer

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