Steve Botting

Ken Ganley Kia of New Port Richey responded

Thank you so much for the 5 stars! ⭐️ We truly appreciate your support and look forward to assisting you again in the future!

Ken Ganley Kia of New Port Richey responded

Thank you for the 5 stars! ⭐ We’re thrilled to hear you had a great experience with us at Ken Ganley Kia New Port Richey. If you ever need anything, we’re always here to help!

Ken Ganley Kia of New Port Richey responded

Thank you for the amazing review! We’re so glad Sam gave you the “best, best, best, best” service! We’ll be sure to share your kind words with him.

Ken Ganley Kia of New Port Richey responded

Thank you for the wonderful feedback! We're so glad to hear that Steve B. made your car-buying experience smooth and stress-free. It's always our goal to help our customers find a vehicle they truly love, and we're thrilled we could do that for you. Enjoy your new ride, and please don’t hesitate to reach out if you need anything in the future!

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We're so glad to hear that Steve Botting provided you with a thorough and knowledgeable experience. It's important to us that all your concerns are addressed, and we’re happy to know Steve made the process smooth for you. We appreciate your business and look forward to helping you again in the future! 🚗😊

Ken Ganley Kia of New Port Richey responded

Thank you so much for the kind words! We’re thrilled to hear that Billy made the process smooth and straightforward for you. His knowledge and dedication truly make a difference. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything! 🚗👏

Ken Ganley Kia of New Port Richey responded

We’re truly sorry to hear about your recent experience. It’s never our intention for any customer to feel misled or frustrated, and we regret that your visit ended in disappointment. We understand how frustrating it must have been to drive a long distance, especially after being in contact throughou t the day, only to find the vehicle no longer available. While our pre-owned inventory moves quickly, we recognize that we could have communicated more clearly about the vehicle’s status. To clarify, our policy is that all vehicles are sold on a first-come, first-served basis. Deposits are typically not accepted on pre-owned vehicles unless a deal is fully finalized. From our understanding, negotiations were expected to take place in person upon your arrival, which may have contributed to the misunderstanding. We sincerely apologize for the inconvenience and miscommunication. Your feedback is important and will be used to help us improve moving forward. Katharine Stahl

Ken Ganley Kia of New Port Richey responded

Thank you for the wonderful review! We're so glad to hear that you had a professional and helpful experience with us. We truly appreciate your recommendation and are here for all your car needs in the future. If you ever need anything, don’t hesitate to reach out! Katharine Stahl

Ken Ganley Kia of New Port Richey responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Ken Ganley Kia of New Port Richey responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!