Steve Butsch

Great service at Jake Sweeney GMC, Lebanon, OH. Found 2024 Terrain with barely 9,000 miles on odometer. George Dirling was our sales associate. Got a great deal, and I love the Terrain. Found 2024 Terrain with barely 9,000 miles on odometer. George Dirling was our sales associate. Got a great deal, and I love the Terrain. More

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Great employees, very helpful with all the customers. No problem at all making appointments to get service work done. Work is done always within there time frame. No problem at all making appointments to get service work done. Work is done always within there time frame. More

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Very friendly staff Ron Morris the sales guy was awesome to work with.This is the 3rd time I’ve bought a vehicle from Ron I would do it again but I hope this is my last one to work with.This is the 3rd time I’ve bought a vehicle from Ron I would do it again but I hope this is my last one More

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jake Sweeney Buick gmc Lebanon Ohio. Went to buy a truck sit down to discuss prices. I brought it up online price. MRSP was listed and also a price. They came back with 5000 dollars over mRSP and wouldn’t u sit down to discuss prices. I brought it up online price. MRSP was listed and also a price. They came back with 5000 dollars over mRSP and wouldn’t use any discounts. Asked how come they wasn’t honoring their price listed. Said they didn’t have to. How I don’t know how it’s legal to advertise a price and they can say no we decided it’s 5000 more. Thought bubba was going to blow. More

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Great Experience Great experience, all the people I dealt with were professional, friendly, and helpful. All in all I would highly recommend the salesman, and manageme Great experience, all the people I dealt with were professional, friendly, and helpful. All in all I would highly recommend the salesman, and management I worked with, and the dealership. More

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Happy Camper Logan Henderson was my sales person on my purchase of my 2019 GMC Sierra. Logan was very knowledgeable from the git go on what fit my needs with price Logan Henderson was my sales person on my purchase of my 2019 GMC Sierra. Logan was very knowledgeable from the git go on what fit my needs with price I was willing to spend. He was not your typical sales person b s ‘er he conducted himself as stakeholder in his dealership. Upon delivery he was beyond courteous not only on the delivery,but his willingness to help set everything up and showing me all the latest features and functions was gold star. I have purchased probably 15 plus new vehicles in my life and can honestly say he was the best I’ve ever have dealt with the dealership is lucky to have him on the team. Now I just hope the service dept can be at the level when I need them. More

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Great Service The Salesman was very friendly and did not pressure me at all, the managers were very polite and the owner came up and personally thanked me for being The Salesman was very friendly and did not pressure me at all, the managers were very polite and the owner came up and personally thanked me for being a customer, felt like family More

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Great salesperson. Friendly relaxing and honest. I will continue to come to your dealership for my vehicle needs despite the fact that I moved out of town. Tom is a wonderful sales person and it is I will continue to come to your dealership for my vehicle needs despite the fact that I moved out of town. Tom is a wonderful sales person and it is a pleasure to deal with him. I am on my 4th car with you. More

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BUYER BEWARE PURCHASED A USED CAR FROM THIS DEALERSHIP AND IN LESS THEN 6 HOURS I NEEDED TO REPLACE THE FRONT STRUTS. I WAS TOLD, SEVERAL TIMES, THAT THE CAR HAD PURCHASED A USED CAR FROM THIS DEALERSHIP AND IN LESS THEN 6 HOURS I NEEDED TO REPLACE THE FRONT STRUTS. I WAS TOLD, SEVERAL TIMES, THAT THE CAR HAD UNDERWENT A COMPLETE INSPECTION AND IT WAS A VERY CLEAN AND WELL MAINTAINED CAR. AFTER CONTACTING THE DEALERSHIP ABOUT MY ISSUE, I WAS INSTRUCTED TO RETURN TO THE DEALERSHIP FOR REPAIRS. AFTER ARRIVING I WAS INSTRUCTED BY JERRY THAT THEY WOULD NOT REPAIR MY CAR. IF THAT WAS THE CASE I SHOULD HAVE NEVER BEEN TOLD TO RETURN TO THE DEALERSHIP AND WASTE MY TIME. PLUS, YOU WOULD HOPE THAT A DEALER WOULD STAND BEHIND WHAT THEY SALE FOR AT LEAST A FULL DAY. I WOULD NEVER PURCHASE ANYTHING FROM THIS DEALERSHIP AND IF THEY WERE THE LAST DEALERSHIP, I WOULD START RIDING A HORSE. More

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Repeat customer I appreciate the way I'm treated by everyone (sales, service, finance) at Bill DeLord's. Since moving to Ohio (over 24 years ago) I've some really bad I appreciate the way I'm treated by everyone (sales, service, finance) at Bill DeLord's. Since moving to Ohio (over 24 years ago) I've some really bad experiences with other car dealerships. I just purchased my third new car from Tom Kohl's at Bill DeLord's. I'm sure there are probably other good dealerships closer to where I now live but I just don't have the time or the patience to find out. More

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