Steve Galbraith
Steve Galbraith at Joseph Buick GMC

Steve Galbraith

Service Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

Contact Me
4.8
25 Reviews
4.8

25 Reviews

Write a Review

25 Reviews of Steve Galbraith

June 15, 2025

Dealership Rating
Employee Rating

Just great service anything I come for any appointment. They remember my name and what needs to be done without looking my info up. More

by LEOATL.IR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

June 08, 2025

Dealership Rating
Employee Rating

Service department is always clean. Staff polite and friendly. Waiting area is well appointed and comfortable More

by p.feldhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2025

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 21, 2025

Dealership Rating
Employee Rating

Joseph GMC didn't perform the service that was promised to me. I want be back. Some of your service employees was not properly trained or didn't care. More

by PATBOLDENSR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2025

Joseph Buick GMC responded

Pat, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 19, 2025

Dealership Rating
Employee Rating

Great people. . honest and fair! Lowest prices on cars every time.. Colt, Alex, Chris....and in service Tommy and Terry and A + ........... best in town! S More

by STEVECARUSO777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

May 02, 2025

Dealership Rating
Employee Rating

Good, timely service. As long as service continues to be stay consistent at a fair price, I'll continue to return. More

by JIMNIEHAUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

May 01, 2025

Dealership Rating
Employee Rating

Smooth process. Dennis was very helpful through the whole process. Everyone that assisted us was nice and helpful. More

by DIERKSENJED74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Chris Townsend

May 01, 2025

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

April 24, 2025

Dealership Rating
Employee Rating

Tommy Johnson great service rep courteous helpful honest he has a great presentation one of the I have seen.Keep up the good work Tommy J. More

by JWILSON_221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2025

Dealership Rating
Employee Rating

During my last oil change, the shop failed to properly fill my engine with the required 8 quarts, only adding 6. While they did eventually make it right by inspecting the engine and offering a compliment More

by dcutright0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2025

Joseph Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 19, 2025

Dealership Rating
Employee Rating

I had great service and customer friendly! Little wait time and thoroughly done! Everything that I asked for was done completely and well. More

by MINELAINE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 10, 2025

Dealership Rating
Employee Rating

Quick and efficient, actually finished sooner than expected. Answered all my questions promptly and relieved my concerns More

by DJCTBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

1

Dealership Inventory (228 Vehicles)

new 2025 Buick Envista car, priced at $30,619
2025 Buick Envista
new
Black exterior
Automatic
Front-wheel Drive
new 2025 GMC HUMMER EV SUV car, priced at $92,755
2025 GMC HUMMER EV SUV
new
Black exterior
Automatic
Four-wheel Drive
new 2025 Buick Enclave car, priced at $45,355
2025 Buick Enclave
new
Red exterior
Automatic
Front-wheel Drive
new 2025 Buick Envision car, priced at $41,310
2025 Buick Envision
new
Gray exterior
Automatic
All-wheel Drive
new 2026 GMC Terrain car, priced at $44,510
2026 GMC Terrain
new
White exterior
Automatic
All-wheel Drive
new 2025 GMC Acadia car, priced at $44,795
2025 GMC Acadia
new
Black exterior
Automatic
Front-wheel Drive