Steve Galbraith

After the amount of money we have spent, and the number of vehicles we have bought, I am severely disappointed with the service department and how I was taken advantage of and lied to. I used to praise the of vehicles we have bought, I am severely disappointed with the service department and how I was taken advantage of and lied to. I used to praise their service department but my vehicle will never return there. More

by JAMIELWELSH Verified Customer Verified Customer

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Quick turn around on a 1:30 appointment. Service rep was courteous and check in was easy. Service rep was courteous and check in was easy. More

by cmccarty0 Verified Customer Verified Customer

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Ordered a Denali Pickup 3 months ago. Came in with wrong wheels. They were good at getting the correct wheels in within a few days. Salesman offered to pick up at house and bring back. I Came in with wrong wheels. They were good at getting the correct wheels in within a few days. Salesman offered to pick up at house and bring back. I stated “I’ll help you out and bring up if you can get me taken care of immediately. Please let me know a time that works for you?” They scheduled 9:30 AM on Friday the 19th. I arrived (from Kentucky) at 9:15 to switch 4 tires and wheels already mounted. 3 hours later I walked out to see what the delay was. hey stated they were short handed and let me sit. When the truck was finished I could tell the tires and wheels were obviously pulled from another truck due to the mud on the tires. Obviously a complete breakdown from sales to service. To back up I was told the truck would be in the beginning of December in October after a lack of previous request. Returning from out of town I emailed Alex on December the 11th (salesperson who dropped the ball twice) any word on my truck? He called 1 hour later stating “miraculously my truck showed up last night “ I requested to switch salesperson at that point and was taken care of on the purchase professionally. More

by benet Verified Customer Verified Customer

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The device was just fine. Your not my grade school teacher I will decide the minimum Your not my grade school teacher I will decide the minimum More

by twboeing23 Verified Customer Verified Customer

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Service department was great. It took a couple of trips to figure out what was wrong, but they’ve got me back on the road. Chris (at the service desk) could not have been more cou It took a couple of trips to figure out what was wrong, but they’ve got me back on the road. Chris (at the service desk) could not have been more courteous. More

by Chris Verified Customer Verified Customer

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conscientious about work and customer. Kept me informed of progress and costs. They did what they said. Kept me informed of progress and costs. They did what they said. More

by BMPAW Verified Customer Verified Customer

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Prompt and cordial service. Will revisit them when service is due or something stops working. Will revisit them when service is due or something stops working. More

by RONM900 Verified Customer Verified Customer

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Greetings good punctuality great environment on time service good great excellent customer service good good service good great excellent customer service good good More

by mubashirsuharwardy Verified Customer Verified Customer

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Clean dealership with friendly, accommodating staff who made the entire lease process smooth, stress-free, and enjoyable made the entire lease process smooth, stress-free, and enjoyable More

by abmurray47 Verified Customer Verified Customer

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I keep choosing to buy my new cars from Joseph Buick/GMC in part because of the Service Department. I have been coming to this dealership since 2001! in part because of the Service Department. I have been coming to this dealership since 2001! More

by ENARDINI1 Verified Customer Verified Customer

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