Steve Macisaac
Steve Macisaac at Mazda of Salem

Steve Macisaac

Service Advisor

Mazda of Salem

3230 Market St NE
Salem, OR 97301

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4.5
19 Reviews
4.5

19 Reviews

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19 Reviews of Steve Macisaac

March 12, 2026

Dealership Rating
Employee Rating

They were very helpful! I ended up buying a Honda Pilot from them. I loved all of the support that I was given. I feel that the car was slightly expensive, but it was new on More

by bryersjasmine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Samson, Jonathan Hale

Mar 13, 2026

Mazda of Salem responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda of Salem!

March 10, 2026

Dealership Rating
Employee Rating

Very wonderful dealership to work with made it easy and quickly as possible highly recommended More

by cortney.lehman17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Samson, Jonathan Hale

Mar 10, 2026

Mazda of Salem responded

We’re thrilled you found the purchase of your new Mazda CX-50 smooth and efficient. Thank you for recommending us. We look forward to assisting you again.

March 09, 2026

Dealership Rating
Employee Rating

Sofia is the best! I knew exactly what I want and other dealerships were playing games with timing/ rates/ add ons for weeks. I called Sofia and she handled everything More

by akirby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Samson, Jonathan Hale , Sofia Mendoza

Mar 09, 2026

Mazda of Salem responded

We’re thrilled our team handled everything in a single day so you could drive home your new Mazda CX-50. Thank you for making the journey of several hours to pick it up and for highlighting the clear feature walkthrough and transparent process. Enjoy your new CX-50!

February 22, 2026

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Employee Rating

Erin was pleasant and easy to work with. The finalizer also great and helped me with getting the best deal possible More

by sorin.squeaks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Samson, Jonathan Hale , Erin Perez,

Feb 22, 2026

Mazda of Salem responded

It’s wonderful to know our team made the purchase process smooth and helped you secure a great deal. Enjoy your new Mazda3 and many happy miles behind the wheel.

February 22, 2026

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Employee Rating

Great people and great work, the service advisors always makes you feel comfortable and keep you informed. I appreciate that the technicians send you a video of the inspection. I feel very confident that I More

by MGRUBBS42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Mazda of Salem responded

It’s wonderful to know Steve and our service advisors made you feel comfortable and kept you informed during your Mazda service. We’re glad the inspection video provided clear insight and boosted your confidence in our work. Thank you for trusting us with your Mazda.

February 15, 2026

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Such great service! Always nice and didn’t judge my dirty car. Thank you so much! More

by lepadelford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Samson, Jonathan Hale

Feb 15, 2026

Mazda of Salem responded

We appreciate you trusting us with your Mazda3 service. We're delighted you felt welcomed and at ease throughout your visit.

February 12, 2026

Dealership Rating
Employee Rating

Very good service from scheduling to dropoff and pickup. A loaner was available and offered which is great. Thanks much for a positive experience More

by ERIC@indigopiping.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Mazda of Salem responded

We’re pleased to hear your service experience for your Mazda CX-90 PHEV went smoothly from scheduling through pickup. Having a loaner available keeps you moving and we’re glad it contributed to a positive visit. Steve and our service team appreciate your feedback and look forward to helping you again.

February 07, 2026

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The staff looked out for me and the service was completed in a timely manner. More

by MINDYHOECKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Mazda of Salem responded

It’s great to know our team looked out for you and completed your Mazda service promptly. Thank you for the five-star rating. We look forward to assisting you again.

February 06, 2026

Dealership Rating
Employee Rating

5th buying experience here and always also use their service department. Have never had a negative experience of any kind. Great staff in all areas. More

by katdav49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Samson, Jonathan Hale , Kyle, my salesman yesterday.

Feb 06, 2026

Mazda of Salem responded

It’s terrific to hear we’ve earned your trust for a fifth Mazda purchase and service visit. Congratulations on your new Mazda CX-30, and we’re pleased our team consistently met your expectations. We look forward to welcoming you back for future needs.

February 05, 2026

Dealership Rating
Employee Rating

Dealer is Horrible. I purchased 2025 Mazda from them in August. Right after sale, all changed. They did not deliver me the car until over a week after purchase. I had tw More

by Jasonds1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Hale , General Manager service techs, Finance manager but sales person very super nice. Service manager just as bad.

Feb 09, 2026

Mazda of Salem responded

Thank you for your review, Jason. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Feb 13, 2026

Jasonds1967 responded

Ive responed twice now to your private messages to me. I have yet to hear from you. Jason Smith

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