Steve Meraz

Horrible experience I was forced to purchase products I didn’t want and was told they were mandatory due to already being equipped on the vehicle which was a lie and I told the salesperson, finance person didn’t want and was told they were mandatory due to already being equipped on the vehicle which was a lie and I told the salesperson, finance person and a sales manager I didn’t want them and it wasn’t till after all signings and I printed my copy of the contract at home did it show these items were optional I have purchased 2 other vehicles in the past from your dealership with no issues I feel I was taken for over $3700 with interest on my loan comes out to over $5200 I sent emails to my salesperson finance person and both sales managers with no response in my opinion this situation is fraud I will be at the dealership on Friday the 20th to get the 2nd key I am owed that I had to fight for and at that time I am going to ask to speak to upper management and if I don’t feel satisfied with the outcome I will be filing complaints with multiple different agencies in regards to this matter More

by danlopes Verified Customer Verified Customer

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Everyone at the dealership was very professional and helpful making it easy to decide on buying my Jeep Grand Cherokee. The only issue was the detail folks were not working on the weekend, so we had t helpful making it easy to decide on buying my Jeep Grand Cherokee. The only issue was the detail folks were not working on the weekend, so we had to come back on Monday to get the car detailed. More

by bobhousholder Verified Customer Verified Customer

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