Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned

Steve Monk

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

Contact Me
4.7
230 Reviews
4.7

230 Reviews

Write a Review

230 Reviews of Steve Monk

March 07, 2026

Dealership Rating
Employee Rating

I always heve a pleasent expieiance The show room and waiting areas are always clean and neat More

by smithguitarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 09, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Your review is greatly appreciated. We look forward to your next visit. Have a great day!

March 05, 2026

Dealership Rating
Employee Rating

Very professional service for a reasonable price. Vehicle was bought from this dealership used in February 2024 More

by Hc710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 06, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the perfect review. We look forward to assisting you again in the future!

Mar 06, 2026

Hc710 responded

You're welcome 😊

March 02, 2026

Dealership Rating
Employee Rating

I everyone was very polite. I like that he address you by name like your part of the family More

by dianalongo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse

Report | Print
Mar 02, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi Diana- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

February 23, 2026

Dealership Rating
Employee Rating

Fast and friendly service! Went for typical service and given great service. I would recommend to anyone More

by jenclem723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 25, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi Jen- We’re glad to hear your service visit went smoothly. See you next time!

January 17, 2026

Dealership Rating
Employee Rating

Very pleasant experience with knowledgeable and caringcar care. Will schedule service here again soon when needed More

by sueloz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi Sue- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 12, 2026

Dealership Rating
Employee Rating

Called late and Brian helped us find Tires for our car. Got us in the very next morning. More

by BCDUBOIS614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Bryan Reynolds

Report | Print
Jan 13, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the perfect review. We look forward to assisting you again in the future!

January 09, 2026

Dealership Rating
Employee Rating

Always friendly and professional. Always finished within a good time! I hope they took my suggestion and put a hook in the ladies room!! 😊 Just waiting for my engine cover!! More

by lakelover49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 12, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- We appreciate you taking the time to share your experience. If you'd like to further discuss, please don't hesitate to reach out to us.

January 09, 2026

Dealership Rating
Employee Rating

They were very helpful when letting me know needed car repairs and what could wait until next visit More

by sueloz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Salisbury

Report | Print
Jan 12, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for choosing Matthews Auto for all your maintenance needs!

December 19, 2025

Dealership Rating
Employee Rating

Excellent customer service. Was kept informed every step of my service appointment and really appreciated that from my representative Jared More

by DNCODDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Barnes , Jared Galusha

Report | Print
Dec 19, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2025

Dealership Rating
Employee Rating

Worked with me on scheduling and getting the car fixed! Flexible and speedy! Pleasant and friendly staff. More

by s.gaydorus625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Galusha

Report | Print
Dec 08, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

1
2
...
23

Dealership Inventory (126 Vehicles)

used 2024 Buick Encore GX car, priced at $19,856
2024 Buick Encore GX
used
Cinnabar Metallic exterior
Automatic
Front-wheel Drive
$19,856
View Details
new 2026 Mitsubishi Outlander car, priced at $43,765
2026 Mitsubishi Outlander
new
Moonstone Gray Metallic/Black Roof exterior
Automatic
Four-wheel Drive
$43,765
View Details
new 2026 Volkswagen Jetta car, priced at $25,990
2026 Volkswagen Jetta
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
$25,990
View Details
used 2023 Nissan Pathfinder car, priced at $31,710
2023 Nissan Pathfinder
used
Baja Storm/Super Black Roof exterior
Automatic
Four-wheel Drive
$31,710
View Details
new 2025 Mitsubishi Outlander PHEV car, priced at $47,990
2025 Mitsubishi Outlander PHEV
new
Cosmic Blue Metallic exterior
Automatic
Four-wheel Drive
$47,990
View Details
new 2026 Mitsubishi Eclipse Cross car, priced at $33,847
2026 Mitsubishi Eclipse Cross
new
Red Diamond exterior
Automatic
Four-wheel Drive
$33,847
View Details
View All Inventory