Steve Shaff

Camelback Ford is Great! Customer service is Excellent! Mitch was Awesome helping me buy new car. He went above and beyond to make sure I got just what I needed wanted! Spent Customer service is Excellent! Mitch was Awesome helping me buy new car. He went above and beyond to make sure I got just what I needed wanted! Spent the whole day getting me my perfect car! Thank you Mitch! More

by jsidebottom0 Verified Customer Verified Customer

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Excellent Service all around from both Brent and Brittany. Very informative and organized. Seamless process! Brittany. Very informative and organized. Seamless process! More

by GRETCHEN1 Verified Customer Verified Customer

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Pleasant staff. Smooth buying process. Sales representative was pleasant to work with. Service manager pleasant to work with. Smooth buying process. Sales representative was pleasant to work with. Service manager pleasant to work with. More

by bkazcrna Verified Customer Verified Customer

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A great start ruined by a high-pressure back room. ​The first half of my car-buying experience was wonderful. The sales team made things easy and straightforward. ​Regrettably, the second half was a ​The first half of my car-buying experience was wonderful. The sales team made things easy and straightforward. ​Regrettably, the second half was a different story. Once I was placed in the back room to finish the paperwork, the experience became deplorable. I was pressured to buy an extended warranty and had to repeat myself multiple times before they finally accepted my answer. It is shameful to treat customers this way at the finish line. Good sales staff, but the finance office practices leave a lot to be desired. More

by Bob Verified Customer Verified Customer

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Very good attendance but the financial team don’t send me me contract vía email me contract vía email More

by INGCARLOS Verified Customer Verified Customer

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We have purchased 3 vehicles from camelback now and the process gets shorter every time. I would highly recommend this dealership. Their sales team is great and we always get great customer service. We process gets shorter every time. I would highly recommend this dealership. Their sales team is great and we always get great customer service. We have purchased cars throughout the years at other dealership and they have the process on point. More

by Gerald T Verified Customer Verified Customer

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Salesman Brock was very knowledgeable and helpful clear through completion of delivery. Brock is a great asset to the company through completion of delivery. Brock is a great asset to the company More

by CCHRISTENSEN1974JS Verified Customer Verified Customer

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The entire team was incredible! Rich is a fantastic salesman and Austin and Rick were awesome to work with! No hassle, no pressure! Just great service! Best buying experience I have Rich is a fantastic salesman and Austin and Rick were awesome to work with! No hassle, no pressure! Just great service! Best buying experience I have had for a car! More

by Bobb Verified Customer Verified Customer

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The sale of the car took all day mostly it was my fault I wanted a different car. That’s on me, after finally picking a different car and being able to work with the loan I was given everything was great I wanted a different car. That’s on me, after finally picking a different car and being able to work with the loan I was given everything was great I was told the next day they would deliver my second set of keys. I felt bad because I live far from the dealership so I told them don’t worry I can pass by on the weekend for them. As the weekend approached I was asked to signed paperwork again due to my loan changing because of my pay stubs at this point I asked about the second key again and was told this time the key needed to be programmed and that it would need an appointment. I wrote an email again to the agent that help me buy the car. Sadly communication with them was difficult if I was able to get an answer a day was a fortunate thing, lucky for me the store manager sent me a text to see how things were going. I told him about the situation and he said he would help. Sadly it was his day off so he was going to let me agent know so they could communicate with me. A whole week pass I went from being told I was going to receive the second key to the car the next day to today when they told me they just didn’t have the necessary things to program a key but that next week on Thursday they should be able to provide me the second key. Needless to say not happy with the service give and it’s only been a week since I got the car. The car otherwise is great. But I wish the dealership would’ve been a little bit more honest when it comes to the handling of things. Or maybe have their agents call and have a conversation with the customer so they can answer question instead of only sending a daily email and making the customer chase around everyone else to get an answer. More

by camilovall0803 Verified Customer Verified Customer

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Mark Bova and Mitch over at Camelback Ford are awesome! After having a not so great experience at Peoria Ford on Bell Road just one phone call to Mark and he got it done. He really threw me a curveball I d After having a not so great experience at Peoria Ford on Bell Road just one phone call to Mark and he got it done. He really threw me a curveball I didn't expect him to call back saying we have the vehicle and we hit your numbers. I was on my way out the door to go look at different places and had back up in place with carvana. Even debated actually going to Camelback thinking they would pull the same tricks Peoria Ford had. But nope! They were straight up no tricks or gimmicks. We got it done that morning and I now have a brand new 2026 Maverick hybrid and loving it. I will absolutely be doing all the service for it at Camelback Ford. Thank you for all your help guys and for being great! More

by LADYOGRACE Verified Customer Verified Customer

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