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Steve Sylvis

Overview Reviews (235) Inventory (47)

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Steve Sylvis

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Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

235 Reviews

Overview Reviews (235) Inventory (47)

4.8

235 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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235 Reviews of Steve Sylvis

May 03, 2024

Dealership Rating

Employee Rating

All work was completed quickly and efficiently Josh kept me informed.He was great.No complaints. me informed.He was great.No complaints. More

by longshot44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Helpful 0

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May 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Josh and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

May 01, 2024

Dealership Rating

Employee Rating

Easy to work with. Did exactly what they said they were going to do. On time and right Did exactly what they said they were going to do. On time and right More

by DAVIDBUCKISO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 01, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, David, for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2024

Dealership Rating

Employee Rating

Ives always like the people at the dealership. Good friendly people willing to help you get a good deal Good friendly people willing to help you get a good deal More

by Molinaro.gabe

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Moore, Nick Marshall, John Mesko, Josh Bruce, Lisa Onderko

Helpful 0

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Apr 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 16, 2024

Dealership Rating

Employee Rating

I love the new text updates so you know exactly what stage your vehicle is in. I also loved the video they sent of the vehicle overview. The staff is super down to earth and treat me like a friend. stage your vehicle is in. I also loved the video they sent of the vehicle overview. The staff is super down to earth and treat me like a friend. More

by aluketich

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Helpful 0

Report | Print

Apr 17, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Apr 18, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2024

Dealership Rating

Employee Rating

Love this dealership. Your team is friendly and do excellent work. I would recommend your dealership to others. Matter of fact I already have done that! You didn't have w Your team is friendly and do excellent work. I would recommend your dealership to others. Matter of fact I already have done that! You didn't have what she was looking for. As long as I own a Toyota it will be a Ken Ganley Toyota. More

by CHARHUTCH7532

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Mesko, Lisa Onderko, Rodrigo Van Grieken

Helpful 0

Report | Print

Apr 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

April 10, 2024

Dealership Rating

Employee Rating

I recently had my 4 runner serviced and the appointment was quick and easy! I was back on the road in no time! was quick and easy! I was back on the road in no time! More

by Melissa Sauro

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Melissa, for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

April 10, 2024

Dealership Rating

Employee Rating

Great service and Steve was very helpful in scheduling and explaining service details. Video of inspection process is very nice. and explaining service details. Video of inspection process is very nice. More

by MIKEHERRLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

April 07, 2024

Dealership Rating

Employee Rating

The dealership is clean comfortable and offers refreshments while waiting. The staff is courteous and professional. Your survey asks me to rate individuals that I do not recall having any exposu refreshments while waiting. The staff is courteous and professional. Your survey asks me to rate individuals that I do not recall having any exposure to while being serviced. I rated them highly as all individuals I dealt with were as indicated. More

by EMENEELY1770

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling , Christopher Pestino, Robert Killmeyer, Josh Bruce

Helpful 0

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Apr 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 03, 2024

Dealership Rating

Employee Rating

Car was taken immediately and on time. Service was done quickly. Information concerning future service items was explained. Guys were friendly and professional. Service is always excel Service was done quickly. Information concerning future service items was explained. Guys were friendly and professional. Service is always excellent! More

by ALLIJO85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Helpful 0

Report | Print

Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2024

Dealership Rating

Employee Rating

Fast, clean, good spot for waiting, polite and helpful staff. Couldn’t ask anything else. staff. Couldn’t ask anything else. More

by DIEGOGPGERALDO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce, Lisa Onderko

Helpful 0

Report | Print

Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve, Josh, and Lisa. We're glad to hear we delivered such a great experience!

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