Steve Wauldron
Steve Wauldron at Koons Tysons Chevy Buick GMC

Steve Wauldron

Service Advisor

Koons Tysons Chevy Buick GMC

2000 Chain Bridge Road
Vienna, VA 22182

not yet
rated
20 Reviews

Steve started in the automotive industry in 1976. He began his career with the Koons Organization June 2012. He has won numerous automotive awards including GM Lane of Fame. Steve's hobbies include drag racing, NASCAR, building high performance engines and race cars, model car collecting and travel. He has been happily married to his bride of 22 years, Eileen, who shares his interests. Steve believes the majority of customers appreciate seeing strong family ties, and it is important to him personally, as well.

not yet
rated

20 Reviews

Write a Review

20 Reviews of Steve Wauldron

August 22, 2025

Dealership Rating
Employee Rating

I was very satisfied with the service and the quality of service provided with my vehicle More

by Reese Chianti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Koons Tysons Chevy Buick GMC responded

Reese, it was our pleasure to assist you. Thank you from all of us here at Koons Tysons Chevy Buick GMC!

October 31, 2024

Dealership Rating
Employee Rating

I am an customer along time as I have bought 5 cars at koons in 20 years and earl Jones is a great person and I get a good price . Earl Jones and staff did treat me excellent so I am a happy person.. as More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Earl Jones, Chloe Orcutt

Oct 31, 2024

Koons Tysons Chevy Buick GMC responded

Ernie, thank you for your loyalty and kind words about Earl and the team at Koons Tysons Chevy Buick GMC! We're delighted to hear that you've had such positive experiences over the years. We look forward to continuing to serve you and your friends in the future!

November 16, 2023

Dealership Rating
Employee Rating

When we must go to dealer for our 2 automobiles It has always been a pleasant experience since 1977!! Thankyou Mrs Donald Black More

by lucyannern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Koons Tysons Chevy Buick GMC responded

We're so glad to have been able to serve you since 1977 here at Koons Tysons Chevy Buick GMC! Thank you for your loyalty and kind words.

September 25, 2023

Dealership Rating
Employee Rating

Customer service was excellent very professional I’ll be back again the wait was maybe 30 minutes no longer More

by gbenson127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Koons Tysons Chevy Buick GMC responded

We're glad to know you had an excellent and efficient experience at Koons Tysons Chevy Buick GMC! We appreciate your feedback and look forward to seeing you again. Safe travels!

May 02, 2023

Dealership Rating
Employee Rating

Tried to have work done on my Truck at this location, but the body shop and service center are not honest, their employees don't follow up, or follow through, everything they tell you will be a lie. They was More

by jiggycss2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 02, 2023

Koons Tysons Chevy Buick GMC responded

Christopher, I'm truly sorry to hear that you had such a negative experience with us. It's disappointing to know that we've let you down in terms of follow-up and honesty. As a valued member of our community, we want to assure you that we take your feedback seriously and want to work with you to make this right. If you'd be willing to give us another chance, please reach out to me. Thank you, Dave Barrie - Service Director - 703-448-7123

August 26, 2022

Dealership Rating
Employee Rating

Excellent service. Punctual and friendly. I even arrived early and got a complimentary ride to Tysons Corner Mall. I received a text indicating that my car was ready. T More

by Pfjl5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Koons Tysons Chevy Buick GMC responded

When we see words like "excellent", "punctual", and "friendly", we know we are doing a fantastic job! Thank you for reviewing Koons Tysons Chevy Buick GMC. We hope to see you again for your next service visit!

Aug 26, 2022

Pfjl5 responded

Very punctual. Extremely efficient. Very friendly. Vehicle cleaned and washed ! I highly recommend Koons. I bought my car from Koons and maintenance at Koons renders car worry free!

March 23, 2018

Dealership Rating
Employee Rating

Had part, got done fast! Koons GM Tysons has serviced my cars for the last 4 years. Latest service visit was typical: they had part, Service Dept was ready for me and I got ba More

by Gary1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 06, 2017

Dealership Rating
Employee Rating

Installation of Exhaust / Servicing Vehicle Steve was remarkable. Not only is the guy very friendly, but he takes his job seriously. He took only a few hours to get my camaro both serviced and a More

by KHA-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Danielski

Mar 19, 2017

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

February 08, 2017

Dealership Rating
Employee Rating

Service Maintenance I have used Koons for many years, both for the purchase of my cars and the maintenance of the cars. They have always been very reliable. Today was no More

by John & Barbara Hefferan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2017

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

January 06, 2017

Dealership Rating
Employee Rating

Steve never fails to please me. My visit was for service on my vehicle. Steve amazingly always goes over the top in providing excellent service. He has been my service advisor since More

by venus42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2017

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

1

Dealership Inventory (626 Vehicles)

new 2026 GMC Acadia car, priced at $61,775
2026 GMC Acadia
new
Glacier White Tricoat exterior
Automatic
All-wheel Drive
used 2023 GMC Sierra 1500 car, priced at $52,500
2023 GMC Sierra 1500
used
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Suburban car, priced at $91,065
2026 Chevrolet Suburban
new
Black exterior
Automatic
Four-wheel Drive
new 2025 GMC Sierra 1500 car, priced at $55,030
2025 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2022 Acura MDX car, priced at $35,000
2022 Acura MDX
used
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Canyon car, priced at $44,295
2026 GMC Canyon
new
Summit White exterior
Automatic
Four-wheel Drive