Steven Cuevas
Steven Cuevas at Honda World Downey

Steven Cuevas

Service Advisor

Honda World Downey

10645 Studebaker Rd
Downey, CA 90241

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4.9
29 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

5 yrs, 3 mos

4.9

29 Reviews

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29 Reviews of Steven Cuevas

August 09, 2025

Dealership Rating
Employee Rating

Great service and always treated well when I service my vehicle. I don’t go anywhere else. More

by Eric G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 08, 2025

Dealership Rating
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Very nice people working there my service adviser took really good care of my car I'll go back More

by rickbert7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Honda World Downey responded

rickbert7, Thank you for taking the time and leaving us a review ! We’re glad to hear your service advisor took great care of your car. We look forward to welcoming you back soon!-Dennis Alejo GSM

August 07, 2025

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Employee Rating

Honda World consists of employees who care about their customers. They go over the top to ensure everyone has a great experience More

by Joseph Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Honda World Downey responded

Joseph Gomez, Thank you for taking the time and leaving us a review ! We're proud to have a team at Honda World that truly cares about our customers and is committed to going above and beyond. It’s incredibly rewarding to know that our efforts made your experience a great one. We truly appreciate your support and look forward to welcoming you back! -Dennis Alejo GSM

August 06, 2025

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I have been a customer here for more than 15 years now and have never had any issues with my vehicle purchases or service department needs Guillermo Hernandez is very knowledgeable and trustworthy when a More

by tcruzz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Honda World Downey responded

tcruzz65, thank you for taking the time and leaving us a review! Thank you for your loyalty and support over the past 15 years—it truly means a lot to us! We’re so glad to hear that your experiences with both our sales and service departments have consistently met your expectations. Guillermo will be thrilled to know his expertise and honesty have made such a positive impact. We look forward to continuing to serve you for many more years to come! -Dennis Alejo GSM

August 06, 2025

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People are very courteous and efficient. They have good customer service and they take care of business More

by claudiarjuarez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Honda World Downey responded

claudiarjuarez81 , Thank you for taking the time and leaving us a review ! We’re happy to hear that you found our team courteous, efficient, and committed to good customer service. It’s always our goal to take care of our customers and make every visit a positive one. We appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

August 05, 2025

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Employee Rating

Quick Service, Steven was very helpful and gave a detailed response regarding the services that were going to be provided. More

by Karinals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Honda World Downey responded

Karinals , Thank you for your kind feedback! We're glad to hear your service was quick and that Steven took the time to provide a clear and detailed explanation of the work being done. Providing transparent and efficient service is important to us, and it's great to know Steven delivered on that. We appreciate your visit and look forward to assisting you again in the future!-Dennis Alejo GSM

August 05, 2025

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Employee Rating

I had an excellent experience at the Honda service center in downey. From driving up and telling the attendant I had an appointment. He was very nice. To the attendant asking if I had a service advisor I pre More

by carolyn.salcedo67
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas

Aug 05, 2025

Honda World Downey responded

carolyn.salcedo67 , Thank you so much for taking the time to share your experience! We're thrilled to hear that every step of your visit—from the moment you arrived to working with your service advisor, Steven Cuevas—was excellent. We're proud of our team here at Honda in Downey, and it's great to know their professionalism and helpful attitude stood out to you. We'll be sure to pass along your kind words to Steven and the rest of the staff. We truly appreciate your trust and look forward to serving you again!-Dennis Alejo GSM

August 05, 2025

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Excellent customer service I took my car for maintenance and Steven was very helpful thank you ! More

by estela1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Honda World Downey responded

estela1966 , thank you for taking the time and leaving us a review ! We're thrilled to hear you had a great experience with our team. Steven will be especially pleased to know his assistance made a positive impression. We truly appreciate your business and look forward to serving you again in the future!-Dennis Alejo GSM

August 03, 2025

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Employee Rating

Great customer service nice and polite gentleman very patient and understanding and answered all my questions. Thank you More

by j.carrillo323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Honda World Downey responded

j.carrillo323, Thank you for taking the time to share your experience. We're so glad to hear you had a great experience and that our team member was polite, patient, and took the time to answer all your questions. Providing excellent customer service is always our goal, and it's wonderful to know we met that standard for you. -Dennis Alejo GSM

August 03, 2025

Dealership Rating
Employee Rating

I highly recommend their services. . They are knowledgeable and awesome, Customer service is exceptionally wonderful. More

by ijeomanwodo964
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Honda World Downey responded

ijeomanwodo964,Thank you for taking the time to share your experience. We're thrilled to hear that you found our team knowledgeable and our customer service exceptionally wonderful. Feedback like yours truly means a lot to us. -Dennis Alejo GSM

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