Sue Gunderson

Sue was extremely helpful and kind It was a pleasure meeting her and the service technician If ever in the area again I would not hesitate to reach out meeting her and the service technician If ever in the area again I would not hesitate to reach out More

Report | Print

Very happy with the service I received on my Buick Encore. Every one was very friendly and helpful. Everything was explained and completed perfectly by their highly trained service technicians. I woul Encore. Every one was very friendly and helpful. Everything was explained and completed perfectly by their highly trained service technicians. I would recommend their services to everyone. Thanks for the great service. More

Report | Print

Professional and informative. Will always answer any questions. You are always a valuable customer there. Will always answer any questions. You are always a valuable customer there. More

Report | Print

Everyone is always very helpful and easy to work with I’m always happy when I leave always happy when I leave More

Report | Print

Exceptional Service from Sue at GMC of Rochester! I recently had the pleasure of working with Sue, my Service Advisor, during my visit to GMC of Rochester, and I cannot recommend her highly enough I recently had the pleasure of working with Sue, my Service Advisor, during my visit to GMC of Rochester, and I cannot recommend her highly enough! From the moment I arrived, Sue's professionalism and expertise were evident. She was incredibly knowledgeable about the services my vehicle required and took the time to answer all of my questions thoroughly. I appreciated how she kept me informed throughout the entire process, ensuring I was aware of what was happening with my vehicle at every stage. Sue's preparation prior to my arrival was impressive; she had all the necessary information ready and made the check-in process seamless. Additionally, the billing was accurate and transparent, which is always a relief when it comes to vehicle maintenance. Overall, my experience with Sue was outstanding. Her dedication to customer service and attention to detail made my visit to GMC of Rochester a positive one. Thank you, Sue, for your exceptional service! I look forward to returning in the future. More

Report | Print

Purchased sierra 1500 from Penz I can say sales, service are too 10. Would purchase my next vehicle from them. are too 10. Would purchase my next vehicle from them. More

Report | Print

My appointment was on time and the work was completed in a timely manner. Service advisor was courteous and helpful. a timely manner. Service advisor was courteous and helpful. More

Report | Print

This dealership is very thorough in what they do , A neat and clean job and done on time. and clean job and done on time. More

Report | Print

I made an appointment for an oil change arrived early yet it took over an hour and twenty minutes to get done. it took over an hour and twenty minutes to get done. More

Report | Print

They take care of the loyal customers and the service is always spot on which is very important always spot on which is very important More

Report | Print