Susan Moore
Susan Moore at Duval Ford

Susan Moore

Salesperson

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.7
125 Reviews

I sell NEW and Pre-Owned cars, If you need or know anyone that needs a vehicle please email me at: susan.moore@duvalford.com or contact me Directly @ 904-868-FORD (3673) Have a Blessed Day See you soon

4.7

125 Reviews

Write a Review

Dealership Experience

15 yrs

Industry Experience

15 yrs

Languages Spoken

English English

125 Reviews of Susan Moore

October 24, 2026

Dealership Rating
Employee Rating

Mrs. Susan has been the best saleswoman I've ever dealt with. Very helpful and friendly. More

by kenyrubrony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2026

Duval Ford responded

Thank you kenyrubrony for sharing your 5 star recommendation for Susan and the entire Duval Ford Sales team.

August 25, 2026

Dealership Rating
Employee Rating

I would love to say that my experience with Duval Ford was great! I would recommend Duval Ford Service Department and Sales Department wonderful people who care about the customer experience. More

by chayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2026

Duval Ford responded

Thanks chayes for the 5 star recognition. Duval Ford strives every day to achieve 100% customer satisfaction.

August 19, 2026

Dealership Rating
Employee Rating

Have bought two trucks at Duval have never had a hint of a problem. Customer service is excellent. Bought my last truck Susan was my salesperson, she was the best. More

by blondie831@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Duval Ford responded

Duval Ford appreciates your continued business blondie831. Thank you for the 5 stars.

February 24, 2026

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Luxury visit from start to finish! !!! Everyone works as a family!!!! Will Always Return Again!!!! More

by kp5cnryzaqm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Duval Ford responded

Thanks kp5cnryzaqm for the 5 star recognition for your recent Duval Ford visit, from start to finish. We appreciate your continued business.

January 31, 2026

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Employee Rating

We came to Duval Ford looking for a larger SUV for our growing family, and Susan was absolutely phenomenal from start to finish. She helped us find the perfect vehicle—the Expedition Max—and her knowledge More

by Ziegler.tiffany22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2026

Duval Ford responded

Thank you Ziegler.tiffany22 for the 5 star recommendation and praise for Susan and your Duval Ford - Expedition Max - buying experience.

January 29, 2026

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Employee Rating

I bought a Ford Maverick from Susan Moore at Duval Ford. Susan was fantastic, she knew everything about the car and helped me set up all the technology. If you're in the market for a vehicle go to Duval For More

by derekj0512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2026

Duval Ford responded

Susan is a rockstar for the Duval Ford sales team. Thank you derekj0512 for sharing your 5 star experience.

January 28, 2026

Dealership Rating
Employee Rating

They don’t print sales contracts anymore and have you read and sign on an iPad but they’ll tell you the iPad doesn’t work so to read and sign the paperwork on your phone so they can sneak in an $800 oil More

by PersonWithPayment&0Car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 06, 2026

Duval Ford responded

Thank you for providing feedback to your recent car buying experience with Duval Ford. To best address your concerns, please reach our to our finance director Rick Garcia 904-387-6541.

November 28, 2025

Dealership Rating
Employee Rating

Duval ford, as always, exceeded my expectations. The team at Duval Ford is top notch. Always the place my company and family go for service or new vehicles. More

by rwhitley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Duval Ford responded

Thank you rwhitley for your company's and family's continued business with Duval Ford. Your 5 stars are appreciated.

October 28, 2024

Dealership Rating
Employee Rating

two thumps up ! ! great experience all around i will recommend them to everyone. top notch More

by DAVID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Duval Ford responded

Thanks David for the 5 star thumbs up to recognize Susan and the entire team at Duval Ford on Cassat Avenue.

September 03, 2024

Dealership Rating
Employee Rating

It was an excellent service start to finish. Would highly recommend Duval Ford for any car purchase. More

by andy.carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Warren Hart, Tino Lebron Jr.

Sep 05, 2024

Duval Ford responded

Duval Ford is honored to earn your 5 stars andy.carter. Your recommendation for our sales and service teams is appreciated.

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