Everyone that I spoke with was really helpful, especially Mr. Gunny the gentleman that helped me to purchase my new car. He took the time to explain all my options and was able to stay within my budget, thank you so much!!
First time buying a new car and gunny was great, though the whole process. We came in just to look and gunny showed us what we talked about and we got our dream car. I would highly recommend him to others.
"6 month check up, oil change, and complete check"
I didn't have anyone to pick me up, so I waited while my car was being checked. The waiting room was very nice and had everything anyone would need while waiting. It was very clean and had refreshments provided, both free and vending machines. My wait was not long, considering all that was checked out.
We just purchased our second vehicle from Mike Murdock at Duval Ford in 60 day! Every aspect of the experience was great. Mike is always professional and efficient during all aspects of the car purchasing experience. We would highly recommend him and Duval Ford to our friends and family.
Based on past buying experience and web search I decided to return to Duval Ford to look at the new 2016 Ford trucks. An online question on the website initiated a return phone call within an hour and had been assigned a sales associate.
The dealership had the truck I was interested in ready to inspect when I arrived. My salesman Lance answered all my questions and was never pushy. Laying out the cost breakdown at every step with no surprises or silly "let me go check with my manger" trips.
Left with new truck.
We thank you so much. Please let us know if we may ever be of help to you again. Enjoy your new truck!
1st Sgt 6/30/2016
Reason For Visit Service
I was met by staff when I arrived early who informed John of my arrival. John quickly wrote up the service ticket and directed me to the waiting area. He kept me fully informed of the status of my service. I appreciated his professionalism and great customer service.
Thanks for this review. We are glad to be of service!
Reason For Visit Sales (New)
"Best experience at a dealership"
Very happy with our experience. Malcolm made it stress free for my husband and I. He was very honest and up front about everything. He kept in contact even while we were waiting on modifications to be completed on our new vehicle. He explained everything in detail and really showed that he cared about wants and needs. We shopped around before coming there and still were given the best price without even having to haggle. We will be back for our next vehicle.