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Susan Roush

Overview Reviews (152) Inventory (174)

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Susan Roush

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Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8

152 Reviews

Overview Reviews (152) Inventory (174)

4.8

152 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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152 Reviews of Susan Roush

April 24, 2025

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Employee Rating

A great place that keeps you informed about your car and are very quick to respond back with any information that is needed are very quick to respond back with any information that is needed More

by mtmakulbacki

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 24, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 22, 2025

Dealership Rating

Employee Rating

I had a recall that was keeping me from having headlights. They got me in quick and fixed my recall, which fixed my headlights. Super thankful. They did an awesome job. headlights. They got me in quick and fixed my recall, which fixed my headlights. Super thankful. They did an awesome job. More

by Cmmm92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

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Apr 22, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your feedback and review. We are delighted to hear your service experience with us was so pleasant and hassle-free. We look forward to the next opportunity to service your vehicle again.

April 21, 2025

Dealership Rating

Employee Rating

Excellent service, very professional. .. I'm very thankful to do business there.this is my 2nd new car I've bought there. .. I'm very thankful to do business there.this is my 2nd new car I've bought there. More

by GHSMFARN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Morgan Lingle, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan, Scott Wineberg

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Apr 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 19, 2025

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Employee Rating

Appointment handled right on time. Very courteous and did everything well. Tech was well versed Very courteous and did everything well. Tech was well versed More

by Larry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 19, 2025 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

April 14, 2025

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Employee Rating

Sales manager a oks Service people do a good job very helpful knowledge in there job helpful knowledge in there job More

by ANALYTICAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Crana Jr., Lauren Dietz

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Apr 14, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2025

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Employee Rating

I was very impressed with the the friendly, courteous service from all I met! The Writer worked hard to give me date and time options and then they were ready for me on time! service from all I met! The Writer worked hard to give me date and time options and then they were ready for me on time! More

by Gary

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 06, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 06, 2025

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Employee Rating

They where on Time, explained everything to me clearly and got the work done quickly. and got the work done quickly. More

by danrudy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 06, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 06, 2025

Dealership Rating

Employee Rating

Fantastic service department! They are on top of everything! They even left us pick up inside the garage because it was raining outside. They are on top of everything! They even left us pick up inside the garage because it was raining outside. More

by TTURNER90

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 06, 2025 -

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

March 25, 2025

Dealership Rating

Employee Rating

They were kind and courteous, work performed was done well...vehicle was repaired on time...very happy with the experience well...vehicle was repaired on time...very happy with the experience More

by randy.divins

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Gary Gallaher , Wade Lobbestael

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Mar 25, 2025 -

Spitzer Ford Dubois, LLC responded

Randy, thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 25, 2025

Dealership Rating

Employee Rating

It was easy and convenient ,service was great! Everything explained in detail. Service was great!! Everything explained in detail. Service was great!! More

by LEXLTHR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your wonderful review! We are glad that our team was both helpful and informative. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

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