Susanna Chavez

Staff is very friendly, however the wait for the service was extremely long . I arrived at 10:00 to service my car. Had to wait until 4 pm until my car was done. was extremely long . I arrived at 10:00 to service my car. Had to wait until 4 pm until my car was done. More

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Customer Service is always very friendly and knowledgable. My Rep is Susanna and she is terrific! knowledgable. My Rep is Susanna and she is terrific! More

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The Rusnak team was courteous and capable. The work was performed on schedule and to my satisfaction. The work was performed on schedule and to my satisfaction. More

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Second visit to the dealership, all went extremely well. Susana was extremely knowledgeable and helped me immensely. She made me glad that I picked a Volvo. My last car was Lexus Susana was extremely knowledgeable and helped me immensely. She made me glad that I picked a Volvo. My last car was Lexus More

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Susana and Brianna are always very helpful in all my service dealings and visits. Also, they are both very knowledgeable about my service questions and recommendations. service dealings and visits. Also, they are both very knowledgeable about my service questions and recommendations. More

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Very good dealer. Seems to care about its customers. I have used Rusnak motors with both my BMW and my Volvo. Seems to care about its customers. I have used Rusnak motors with both my BMW and my Volvo. More

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Friendly and great service even though they are very busy. Good communication platform. Helpful staff. busy. Good communication platform. Helpful staff. More

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I needed a new key and fob. The service department took my order and I paid in December 2024. I was informed that it was on backorder and they would notify me when it came in. I The service department took my order and I paid in December 2024. I was informed that it was on backorder and they would notify me when it came in. I didn't hear from them until I called April 2025. My key had been there but they neglect to notify me. I was able to make an appointment and installation went fine today. More

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Customers service and service was very impressive they diagnosed my car with the issue (pin pointing the problem) and how much it would cost. Not like a previous dealership I went too. diagnosed my car with the issue (pin pointing the problem) and how much it would cost. Not like a previous dealership I went too. More

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I leased my first Volvo in June 2023 and went in for my first service - the staff were beyond helpful, friendly and accommodating. The service was thorough and they kept me updated with timings. They did n first service - the staff were beyond helpful, friendly and accommodating. The service was thorough and they kept me updated with timings. They did not have a loaner available for me and instead got me an uber back and forth during my service appointment. The invoice had detailed notes of the couple things I pointed out and my service advisor went over them with me as well. I expected it to be a little disorganized as they are in the middle of construction but instead it was smooth, a wonderful and easy experience ! Thank you ! More

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