TJ Hallice

Will not provide detailed responses to emails to address money owed to clients. I have been emailing this dealer since February regarding a refund owed to me for tag, tax, title etc. My DMV in Florida confi money owed to clients. I have been emailing this dealer since February regarding a refund owed to me for tag, tax, title etc. My DMV in Florida confirmed they owe me $264. The dealer admitted via email they owed me another $64 but I have yet to receive any refund months later. Every time I email I receive the same response “let me check with our Controller”. Apparently the “Controller” or “General manager” doesn’t check emails or care about their customers. Worst customer service by NOT providing a resolution. This money is owed to me and doesn’t belong to them. More

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Great staff and very accomodating service. Would highly recommend working with the Echo Park group. Would highly recommend working with the Echo Park group. More

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If I could give a zero rating, then I would. I bought a car online then I was repeatedly told that I didn't to justify for them to take my money and try to sell the vehicle to another person. St I bought a car online then I was repeatedly told that I didn't to justify for them to take my money and try to sell the vehicle to another person. Still waiting for my 19k refund. BUYER BEWARE . Fraudulent company !!! (Edited: fraudulent is too nice of a word. Closer to: despicable, amorale, bigoted, absolutely disgusting fraudulent company) More

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The no pressure atmosphere was so nice. We were able to wander around the lot and look at a bunch of cars on our own. Then Robert let us drive several of them, with no hard selling. We were able to wander around the lot and look at a bunch of cars on our own. Then Robert let us drive several of them, with no hard selling. More

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Kendrick and TJ are very helpful. Nice people car was clean and delivered from Texas. Shipping was a little slow and there was front bumper damage out of the control of sales staff it Nice people car was clean and delivered from Texas. Shipping was a little slow and there was front bumper damage out of the control of sales staff it came in like that. More

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Robert was absolutely excellent. He answered all our questions, helped us figure out a few bumps we hit with my bank and was very nice to chat with. I am incredibly thankful for him He answered all our questions, helped us figure out a few bumps we hit with my bank and was very nice to chat with. I am incredibly thankful for him as this was my first time purchasing a vehicle. Thank you Robert! More

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Jasmine was fantastic and the process was easy. I would recommend as the service was wonderful. I would recommend as the service was wonderful. More

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Robert was a very honest sales person. The finance people worked well with me to get the numbers I wanted. Great coffee too! Lol The finance people worked well with me to get the numbers I wanted. Great coffee too! Lol More

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Great experience! Robert handled our purchase with aplomb. He walked us through the process wonderfully. He was gracious and understanding. A++ Robert handled our purchase with aplomb. He walked us through the process wonderfully. He was gracious and understanding. A++ More

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