TONYA MERRIFIELD

So, my husband and I first came to Toliver last summer to look at a Suburban, we were trying to decide between a suburban or Yukon. We told the salesman we wouldn’t be purchasing that day but wanted to consi look at a Suburban, we were trying to decide between a suburban or Yukon. We told the salesman we wouldn’t be purchasing that day but wanted to consider our options. He then told us we couldn’t look at anything unless we were buying that day. I then told him we were not giving them our business if that’s how they treat their customers. We drove 100+ miles to Ferguson in Broken Arrow and bought 2 brand new vehicles for $200k. I have a 2025 GMC Yukon XL with only 8,000 miles on it. It’s very much under warranty. When I was leaving work, I heard a loud pop and glass fall, and I knew it was my sunroof. I brought it to the nearest GM dealership. The lady was rude, seemed annoyed, and I felt as if I was wasting my time. She tried to tell me I had to take it to a local glass place. I instead took it to another CHEVROLET DEALER that had no issue writing it under warranty. Terrible customer service will not ever come back. More

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Rude, doesn’t want to help people. Wants them to spend as much as possible. Wants them to spend as much as possible. More

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