TYLER RICH

Beck Chevrolet GMC responded

Thank you for sharing your feedback. We understand how important it is to be able to compare and shop online and we apologize for the frustration this caused during your experience. We put forth every effort to ensure that all our inventory is available to view on our website. If the vehicle in question was not part of our inventory, it’s possible that would add a step to the process. Your comments are valuable and we’d welcome the opportunity to speak with you to better understand what we can do to improve how we present our inventory and support our customers throughout the buying process. We appreciate you taking the time to let us know and hope to have the opportunity to provide a smoother experience in the future. Please call us at (386) 328-0344, ext. 135 to discuss this further.

Beck Chevrolet GMC responded

Thank you for the kind feedback. We’re glad to hear you experienced fast service and were able to take advantage of our shuttle. Providing convenient, efficient service is always our goal. We truly appreciate your trust and look forward to assisting you with any future service needs.

Beck Chevrolet GMC responded

Thank you for the great review and recommendation. We’re glad to hear you were pleased with our customer service, efficient yet quality workmanship, and fair pricing. Your trust means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again whenever you need us.

Beck Chevrolet GMC responded

Thank you for sharing your feedback with us. I’m truly sorry for the inconvenience you experienced — waiting two hours only to learn it was a blown fuse on a brand-new truck is understandably frustrating. Your time is valuable and we appreciate you bringing this to our attention. If you’d like to discuss your visit further, please feel free to reach out to me at (386) 328-0344, ext. 135 — we’re here to help.

Beck Chevrolet GMC responded

Thank you for sharing your experience with us. We’re very glad our team was able to identify the concerns under your truck — especially so soon after an accident repair. Your safety is our priority, and we’re grateful you brought it in when you did. It’s great to hear the body shop will be addressing everything promptly. We truly appreciate your kind words about our customer service, and we’re always here to help if you need anything moving forward.

Beck Chevrolet GMC responded

Thank you for taking the time to share your experience and for the kind words about our staff and communication. We truly appreciate your loyalty and the feedback regarding your recent visit. I’m very sorry to hear about the issue you discovered after service — that’s not the level of thoroughness we aim for. Our Service Manager will discuss this with our team to ensure it doesn’t happen again and he will reach out to you.

Beck Chevrolet GMC responded

Thank you for the wonderful feedback! We’re happy to know you consistently have a great experience and feel comfortable while you wait. Our team truly appreciates your continued trust and looks forward to seeing you next time!

Beck Chevrolet GMC responded

Thank you for your review! We're glad we could get you in quickly and complete the work ahead of schedule. Taking care of recall work efficiently is important to us, and we’re happy everything went smoothly. Let us know if there's anything else we can do for you! — Your Beck Chevrolet Team