Talon Carrin

Upon my initial contact the service received was top tier. After sitting there all day the customer service declined instantly. My salesman Robert seemed to get antsy once other potential buyers came, k tier. After sitting there all day the customer service declined instantly. My salesman Robert seemed to get antsy once other potential buyers came, kinda dropping the ball checking on my process More

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Check cars throughly. I purchased one vehicle and had to bring it back within 4 days for an internal oil leak that needed serious engine repair. When I brought this proble I purchased one vehicle and had to bring it back within 4 days for an internal oil leak that needed serious engine repair. When I brought this problem within my 7 day deadline of purchase return I was advised it can be fixed which will leave me with a loaner for a few months. OR I could replace it. I then had to run my credit few times for new choices of vehicles when my approval should have been kept. And was promised a vehicle I finally chose to go through a recon service before it could be sold. When making that agreement I was continuously promised call back and contact between management and finance in the time to come in to purchase the vehicle and NO ONE contacted me on their own. I for 4 days in a row had to continuously call to get leadership to update me on a procedure and schedule they promised to upkeep it was exhausting. Although everyone is kind the process was very disappointing on top for feeling like I was being forced into a car that was not my choice. I was beyond the time I needed to trade in my vehicle so I had less options. I just wish it was less tiresome work I had to do on my end. More

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very helpful! a long but benifical process! i’m so happy with my new car!!! thank yall so much! very knowledgeable! Talon and Oscar Bryant a long but benifical process! i’m so happy with my new car!!! thank yall so much! very knowledgeable! Talon and Oscar Bryant More

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Talan & Oscar Bryant were so helpful in helping my daughter buy her first car! They both went above and beyond and made the process smooth, and quick! Highly recommend! daughter buy her first car! They both went above and beyond and made the process smooth, and quick! Highly recommend! More

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Nice people and they get things done really quickly. Really great experience. They did fantastic. Really great experience. They did fantastic. More

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Easy wonderful, fast, very wel done. Professiona Sesman very prpfessionel and well.slomen. very happyl. Professiona Sesman very prpfessionel and well.slomen. very happyl. More

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This was a total bait and switch. I called Echo Park one hour beforehand to ensure the vehicle was still available and was told yes. Only to get there and be told they sold the car th I called Echo Park one hour beforehand to ensure the vehicle was still available and was told yes. Only to get there and be told they sold the car this morning. If the car was sold in the am why was I told the vehicle was still available at 4:30 pm. Will never do business with this place. Horrible experience. More

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This was our third time purchasing a car from EchoPark! Every experience has been so positive and enjoyable. The team is experienced, well educated on the car buying process, friendly, and very accommodati Every experience has been so positive and enjoyable. The team is experienced, well educated on the car buying process, friendly, and very accommodating. You won’t regret choosing EchoPark for your next car buying experience! A big thank you to Oscar, Mike, Talon and the rest of the team! More

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Attentive Experience Guide. Finance Manager was very helpful choosing the best rates available and explaining the available warranties. Finance Manager was very helpful choosing the best rates available and explaining the available warranties. More

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LARRY IS THEEE BEST! GIVE HIM A RAISE AND LET HIM DRINK THE ECHO COFFEE!! GIVE HIM A RAISE AND LET HIM DRINK THE ECHO COFFEE!! More

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