I had an amazing experience at Chevy of Monrovia!
I want to especially thank Mike Hoffman (Sales Manager), Andrew (Sales Rep), and Nic (Finance Manager) for their hard work in making this deal happen
I want to especially thank Mike Hoffman (Sales Manager), Andrew (Sales Rep), and Nic (Finance Manager) for their hard work in making this deal happen. I purchased my first Chevy Suburban Premier 2025 for my LLC, and Mike literally reached out to all dealerships within a 200-mile radius to find exactly what I wanted.
Having purchased several vehicles from different dealerships over the years, I can honestly say I’ve never experienced the level of customer service I received at Chevy of Monrovia. The team was professional, dedicated, and truly committed to ensuring I got the vehicle I desired.
I highly recommend this dealership to anyone who is serious about what they want — their customer service truly stands out. Thank you again to everyone who made this such a smooth and positive experience!
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by robvalencianambo
Verified Customer
Verified Customer
May 07, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you, Rob, for taking the time to leave us a review! We’re glad that Mike, Andrew, and Nic made your experience at Sierra Chevrolet smooth and stress-free. It’s great to know you found exactly what you wanted and that our team’s dedication stood out. We look forward to being your go-to dealership for years to come!
Sincerely, The Sierra Chevrolet Team
It was nice dealing with Tanya.
She is professional, friendly and helpful. Everything went smoothly with our service appointment.
She is professional, friendly and helpful. Everything went smoothly with our service appointment.
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by W.MARLENE
Verified Customer
Verified Customer
Tanya, is very helpful and always following up with me on
any needed services. She always makes sure my concerns with my Car are addressed.
any needed services. She always makes sure my concerns with my Car are addressed.
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by jcontreras6
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you! We're thrilled to hear about your positive experience with us at Sierra Chevrolet. It's great to know that Tanya has been helpful and attentive to your car's needs. We appreciate you taking the time to share your feedback, and we look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
I was a walk-in customer trying to get an oil change and
to my surprise they were open on a Saturday. Tanya came out, greeted me and handled business. She was friendly and efficient. Fortunately, it didn't
to my surprise they were open on a Saturday. Tanya came out, greeted me and handled business. She was friendly and efficient. Fortunately, it didn't take too long to get the service completed and received an immediate text. Love how they renovated the place. It was very clean with lots of comfortable chairs. This is my preferred Chevy Dealer for servicing my car.
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by Rose
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you so much for your wonderful review, Rose! We’re thrilled to hear that you had a positive experience at Sierra Chevrolet with Tanya. It's great to know that you enjoyed our renovations and found the service to be efficient and friendly. We appreciate your trust in us as your preferred Chevy dealer for servicing your car. We look forward to serving you again soon!
Sincerely, The Sierra Chevrolet Team
Tanya followed me up with detail information.
The new office is very nice and clean.
The new office is very nice and clean.
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by hisashinagata
Verified Customer
Verified Customer
Apr 25, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We're thrilled to hear that you appreciated the detailed information and that you liked our new office at Sierra Chevrolet. We aim to create a welcoming environment for all our customers. We look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
Always prompt and professional, providing excellent
service and making me feel at ease and safe.
service and making me feel at ease and safe.
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by ATOROSIAN
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re thrilled to hear about your positive experience at Sierra Chevrolet. Our team strives to provide excellent service and make our customers feel comfortable. We look forward to welcoming you back for your next visit!
Sincerely,
The Sierra Chevrolet Team
Taking advantage of women who don’t know about cars
offering services they don’t really need and charging a lot for it this is theft. Won’t be back here especially with Tanya the service thief
offering services they don’t really need and charging a lot for it this is theft. Won’t be back here especially with Tanya the service thief
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by CARLOS_GARCIA1028
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your feedback, Carlos. We understand your concerns regarding your experience at Sierra Chevrolet. Our goal is to provide quality service and Transparency, and we appreciate your input as it helps us improve. If you would like to discuss this further, please feel free to contact us dire ctly. Your satisfaction is important to us, and we hope to have the opportunity to address your concerns.
Sincerely, The Sierra Chevrolet Team
Very up front about my service and what my truck needed,
very kind and respectful and professional
very kind and respectful and professional
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by tinoandeli
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We're thrilled to hear that you found our service to be transparent and professional. At Sierra Chevrolet, we strive to provide kind and respectful service for all our customers and their vehicles. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
Tanya was very professional and helpful.
She checked me in promptly, went over the services and kept me updated on the progress.
She checked me in promptly, went over the services and kept me updated on the progress.
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by ttornabane
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us at Sierra Chevrolet. Our team strives to provide professional and efficient service, and we’re glad to know that Tanya was able to assist you effectively. We look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
Tanya was great and helpful.
She checked me in promptly ,went over the services and got me out in a reasonable amount of time while I waited. Tanya was able to take care of my co
She checked me in promptly ,went over the services and got me out in a reasonable amount of time while I waited. Tanya was able to take care of my concerns during the wrap up.
On a different note, there was only a few house keeping issues from the service bay. My oil and engine air filter indicators were not reset nor the sticker for the next service interval was not replaced. It was then taken care of.
So far all good to be able to make the drive out to Sierra Chevy.
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by 417j.rosas
Verified Customer
Verified Customer
Apr 04, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Sierra Chevrolet. It's great to know that Tanya was able to assist you effectively and address your concerns promptly. We appreciate your feedback regarding the housekeeping issues, and we're glad they were resolved. We look forward to seeing you again for your next visit! Safe travels!
Sincerely, The Sierra Chevrolet Team
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