Tanya Wilson
Tanya Wilson at Shottenkirk Superstore

Tanya Wilson

Service Advisor

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.7
32 Reviews
4.7

32 Reviews

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32 Reviews of Tanya Wilson

July 26, 2025

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Employee Rating

My family was on vacation from Wichita KS and was stranded 8 hour from home. We know nobody here. My car is an old 2011 Town and Country. They were able to obtain a replacement transmission and ge More

by lesdraper
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 28, 2025

Shottenkirk Superstore responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 23, 2025

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Always Friendly People & They Will Loan A Car While Yours Is Being Serviced That Day More

by joyce_crowell1125
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luke Newlan

Jul 24, 2025

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

July 16, 2025

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Excellent service. Matt does a great job! Shottenkirk does a good job of keeping records! More

by doug.mcpherson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Weir

Jul 23, 2025

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

July 11, 2025

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We were happy w/service. It took quite a bit longer than they told me More

by bbbooks1
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Recommend Dealer
Yes
Jul 23, 2025

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

July 04, 2025

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When there were 2 tire changes ahead of me, they offered calling me when they were almost complete instrad of waiting. Gave me more time to run a few more errands before picking up the kids. More

by brianplath1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 01, 2025

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Service department was very helpful in scheduling my appointment gave me a loaner car got it done quicker than they said they would More

by dterrell519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 30, 2025

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Employee Rating

It's always nice and clean and they told me I needed a filter and I said I just put one on last oil change and they explained it was an air cabin filter which I had no idea existed and they explained to m More

by burkettboothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 30, 2025

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Employee Rating

I had a dead battery drove in and they got me right in and replaced my battery and I was back on the road in about 20 minutes great service and professional employees More

by gwdouglas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 25, 2025

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Employee Rating

Tanya was friendly, courteous, and knew me when I came in for the pil change. More

by smcoffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Shottenkirk Superstore responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 17, 2025

Dealership Rating
Employee Rating

Showed up before they opened and got in right away, although I was scheduled for 9:15 More

by Hollywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weir

Jun 18, 2025

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

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