Taylor Berry

I’ve been very satisfied with the service at Kia of Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a total of $2300, to assure he had a reliable car. After that was done the check engine light kept coming on. They diagnosed it was because when flushing the engine particles were stuck in parts of the engine and exhaust. The engine light persisted to come on and my grandson took it back a couple weeks later. They found that the leaking valve cover they replaced had already leaked oil into the turbo and catalytic converter and would need another $5000 of work to make it right. It’s a 2018 vehicle and didn’t want to put anymore money in it. My complaint would be that during the initial service work they said they did a full inspection and found nothing else wrong except the valve cover. My issue is if this was such severe issues why weren’t they caught during the pre inspection the first time. I would have never spent $2300 on the service work. The only thing they found outside the normal service inspection was the leaking valve cover which added $800 to the bill. We were assured that the car was solid other than these repairs. So I put $2300 into a car that was done for already. Granted I’ve never had any issues with this car so it was a huge surprise that they found that much wrong with it. More

by bobo1954 Verified Customer Verified Customer

Report | Print

No problem at all 💯percent great work and a wonderful team to work with thank you team to work with thank you More

by roberttdonhue375 Verified Customer Verified Customer

Report | Print

My experience with Kia of Everett has always been top notch. They goes all out on customer satisfaction and great quality work. notch. They goes all out on customer satisfaction and great quality work. More

by bad.boy.mark Verified Customer Verified Customer

Report | Print

Excellent service! You guys were absolutely wonderful. I got my car in a few days. You guys were absolutely wonderful. I got my car in a few days. More

by bdavis116 Verified Customer Verified Customer

Report | Print

The team was prompt, polite and efficient. They explained everything that was going on and the options. They explained everything that was going on and the options. More

by Milissaj Verified Customer Verified Customer

Report | Print

The workers were very nice, I greatly appreciated the complimentary car wash and that they cleaned out the inside as well. They were fast and efficient! My only complaint is that it was slightly confusin complimentary car wash and that they cleaned out the inside as well. They were fast and efficient! My only complaint is that it was slightly confusing where I was supposed to go when I first arrived and there is no parking so going inside to ask for clarification isn’t really an option. More

by Brecklynn Verified Customer Verified Customer

Report | Print

It was very smooth service and thanks to JP who did everything good. Thank you JP everything good. Thank you JP More

by amirv Verified Customer Verified Customer

Report | Print

Very good experience it was my first visit and I will be back. Yes indead back. Yes indead More

by jamesharon1 Verified Customer Verified Customer

Report | Print

Betty is a keeper! She went above and beyond on the day of my appointment! She went above and beyond on the day of my appointment! More

by alldice1 Verified Customer Verified Customer

Report | Print

I have a good service my Kia Forte isn’t no liking I’m soo happy now soo happy now More

by landycleaningservice Verified Customer Verified Customer

Report | Print