Taylor Sumser

Very professional and always courteous. The service is fast and you can wait comfortably in the waiting area. Also they will do a shuttle to the nearest mall, good option to wait. Will br The service is fast and you can wait comfortably in the waiting area. Also they will do a shuttle to the nearest mall, good option to wait. Will bring my car back. More

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Helpful and friendly with quick service, just remember to pay with cash or debit card to avoid extra fees pay with cash or debit card to avoid extra fees More

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I had a great experience at Kia of Bridgewater thanks to Taylor, the service advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely helpful. He clearly explained what my car n Taylor, the service advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely helpful. He clearly explained what my car needed, kept me updated throughout the process, and made sure everything was completed on time. It’s rare to find someone who is both efficient and personable—Taylor really went above and beyond. I highly recommend asking for him if you're bringing your vehicle in for service! More

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Courtesy second to none Very professional All employees very personable Highly recommend to all friends employees very personable Highly recommend to all friends More

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Another great experience at Bridgewater Kia with the service department Taylor was very responsive got us in and out of there. When we went to pick up the car, he made sure that everything was thoroughl service department Taylor was very responsive got us in and out of there. When we went to pick up the car, he made sure that everything was thoroughly explained inquired about a remote start for the vehicle with him. He was very informative and took the time to make sure all questions were answered. I think it’s important to mention the technicians who never get recognized. Did a phenomenal job as well car was immaculate when we picked it up couldn’t even tell it was serviced other than it ran better and the trans shifted beautifully. Thank you to all the staff that contributed to Another Great service experience. We’ll see you for the next service appointment. More

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I recommend servicing your vehicle with Taylor at Bridgewater Kia. Great communicator and committed to provide exceptional service. Bridgewater Kia. Great communicator and committed to provide exceptional service. More

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Great service in a pinch - kept me posted on every step of service and got me out quickly. of service and got me out quickly. More

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Taylor Sumser has been the best of the best KIA service representatives I have worked with over the past six years. Taylor has outstanding skills not only in troubleshooting problems but in finding and i representatives I have worked with over the past six years. Taylor has outstanding skills not only in troubleshooting problems but in finding and implementing a solution. I know that when Taylor is my Service Representative. my Optima Plug-In Hybrid, which has encountered several complicated problems along the way, will be returned with the problem investigated, identified, and most likely fixed. Thank you Taylor! Thank You Bridgewater KIA! More

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Taylor is a “Pro! ” Very knowledgeable and great follow through, which results in exceptional customer satisfaction. ” Very knowledgeable and great follow through, which results in exceptional customer satisfaction. More

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Bridgewater KIA is the best & only dealer l trust with my Optima plug in hybird. Their loaner vehicle has been a major benefit for the few times my Optima required over a week to complete the repairs. The s Optima plug in hybird. Their loaner vehicle has been a major benefit for the few times my Optima required over a week to complete the repairs. The shuttle service is another customer convenience. I love how they track warranty repairs and take care of them. My experience spans six years. Their customer service has always been 5 star service. More

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