Ted Bouchard

I special ordered a new Cadillac from Herb Chambers Cadillac of Lynnfield in the beginning of 2021. Due to the supply chain issues that every auto maker experienced during 2021 - 2022, it took well ove Cadillac of Lynnfield in the beginning of 2021. Due to the supply chain issues that every auto maker experienced during 2021 - 2022, it took well over a year and a half for my CT5-V to arrive at the dealership. Ted Bouchard was my salesman and he and the sales manager Alex Perez continually kept me informed on the progress of my car. This is a 1st class dealership with professional personnel who care. More

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I was looking for something in a small SUV. I was given a car to test drive, and all my questions were answered . I did not purchase from this dealership, but everyone was friendly and accomoda I was given a car to test drive, and all my questions were answered . I did not purchase from this dealership, but everyone was friendly and accomodating. More

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I have been a customer of Herb Chambers Cadillac for many years and have purchased several ESCALADE ESV.s from them. Ted has been my salesman, friend and "human owners manual"...he is the best, most informe years and have purchased several ESCALADE ESV.s from them. Ted has been my salesman, friend and "human owners manual"...he is the best, most informed salesman that I have ever encountered. I plan to continue to buy from H.C. Cadillac and will continue with my association with Ted, he is a credit to the Chambers organization and contributes to Herb's philosophy of "EXCELLENCE!" More

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Great Service I think Ted in sales and Mike in service are what you need in the car industry today. Two guys who get the job done !! I think Ted in sales and Mike in service are what you need in the car industry today. Two guys who get the job done !! More

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Awesome Experience Just purchased my new car last week and I have to say it was a great and painless experience. I worked with Ted primarily he made the process complete Just purchased my new car last week and I have to say it was a great and painless experience. I worked with Ted primarily he made the process completely painless answering any questions and most of all was honest/upfront with me about everything. Ryan in the finance office explained everything clearly and I was in and out rather quickly. Wouldn't expect anything less from a Herb Chambers owned dealership. Thanks to the entire team and I would highly recommend this dealership to anyone that is interested in purchasing a car. More

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An incredibly classy dealership Ted Bouchard was absolutely wonderful to deal with-down to earth , absolutely no hard sell. He is a perfect gentleman and phoned me twice at home as Ted Bouchard was absolutely wonderful to deal with-down to earth , absolutely no hard sell. He is a perfect gentleman and phoned me twice at home as follow-up. It was an absolute pleasure working with him and I love the automobile that I purchased from Herb Chambers Cadillac. Thank you Ted for a job well done. MaryAnne Abraham More

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A Service experience with a smile The service was great. What a great team. You really feel welcome coming in and leaving. Mike & Paul work as a great team along with the receptionist The service was great. What a great team. You really feel welcome coming in and leaving. Mike & Paul work as a great team along with the receptionist Karen. Mr Chambers should be very proud with a well oiled service team that never makes excuses. They have a Can-Do smile and very professional. More

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INCREDIBLE Just leased a new ATS. I have to tell you these guys had me in a brand new ATS in less than 24 hrs. UNBELIEVABLE. This is my 2nd lease with them, so t Just leased a new ATS. I have to tell you these guys had me in a brand new ATS in less than 24 hrs. UNBELIEVABLE. This is my 2nd lease with them, so the process was easier for me. Sam Cusenza the salesman, made me feel as if I was talking with a lifelong friend. He really worked with me in making my decision. When I selected my vehicle, Frank took over and after a little work, gave me an offer I couldnt refuse. He said he wanted to keep me in the Cadillac family, and proved it with the numbers he presented me. The next day I met with Lorne the financial wizard, and he had everything done like he promised. The transfer took less than 1 half hour. Ted took me out to my new ATS and got my phone paired, contacts updated, Onstar ready,and even highlighted my manuals with VIP info that I may need. B4 I new it I was driving my new ATS home. These guys really work hard. They made me feel like royalty. They are by far the best dealership I have ever worked with. No pressure, No lies, and Sam even gave me a recipe for his moms italian family recipe. Very pleasant and super FAST experience. More

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Best Service & sales team in the business Michael, Paul and Ted are the best. They are upfront,honest and do what they say. Great Experience every time. Go out of the way to help you. Michael, Paul and Ted are the best. They are upfront,honest and do what they say. Great Experience every time. Go out of the way to help you. More

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excellent experience i am extremely pleased with this dealership. everyone that i have dealt with, from Michael Anagnos to ted bouchard and the rest of the staff in betwe i am extremely pleased with this dealership. everyone that i have dealt with, from Michael Anagnos to ted bouchard and the rest of the staff in between, smiles, courtesy, promptness. and the new building is kept so well! vehicles shine! and so does service. well done! More

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