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Ted Roesner
14 Reviews
I started in this business as a junior in high school on a work program in 1977, about the time the metric system was introduced to American cars. That's a few years short of half a century of experience, most of which was as a master technician. I have been a service advisor for several years now. Having a master technician background helps tremendously with guidance for your vehicle's service needs!
Read moreDealership Experience
2 yrs, 11 mos
Industry Experience
48 yrs, 1 mo
14 Reviews
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14 Reviews of Ted Roesner
August 07, 2025
Amanda was very helpful with getting my truck serviced. She followed up multiple times to make sure the truck was being completed to my standards. She followed up multiple times to make sure the truck was being completed to my standards. More
by Rayray1017
Other Employees Tagged: Amanda
July 11, 2025
The best I can describe my experience is with your sales service dept and I deal with Ted because I feel hi is interested in helping me receive the best Napleton has to offer very honest and forthright. Bob service dept and I deal with Ted because I feel hi is interested in helping me receive the best Napleton has to offer very honest and forthright. BobPerri More
by rmperri
July 03, 2025
My Chev Bolt was not working. The dealership had a mechanic check over my batteries and found the 12 volt battery was bad. They replaced the battery, which cost me $450.00. Found The dealership had a mechanic check over my batteries and found the 12 volt battery was bad. They replaced the battery, which cost me $450.00. Found that to be lots more then I thought it would be, but my Bolt is back in full running condition. More
by nhanse2
Other Employees Tagged: Bill Briant
June 30, 2025
The service department is outstanding, they always go above and beyond to accommodate me. I enjoy scheduling my service calls online and the communication that is received back. above and beyond to accommodate me. I enjoy scheduling my service calls online and the communication that is received back. More
by Rice.Sandra
Other Employees Tagged: Rocky Sanchez, Bill Briant, Brad Rueschaw
June 14, 2025
Ted was thorough and courteous. The service transaction was smooth and timely. Ted kept me informed of what was required for the vehicle the entire time. The service transaction was smooth and timely. Ted kept me informed of what was required for the vehicle the entire time. More
by Dpaulfriedman
May 31, 2025
All around great car buying experience. Great service department. I am very pleased with this business. Great service department. I am very pleased with this business. More
by Jaldkl
Other Employees Tagged: Rocky Sanchez , Ed. Bally. Sales person
May 27, 2025
I was very impressed with how efficiently my problem was dealt with. We drove into the service bay at 5:15 on a weekday without an appointment and drive out 30 minutes later a nice loaner car and a service dealt with. We drove into the service bay at 5:15 on a weekday without an appointment and drive out 30 minutes later a nice loaner car and a service order for my car. Really great service! More
by bevcoe
Other Employees Tagged: Bill Briant
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