Teri Allen
Receptionist
Southern Chevrolet Newport News
12920 Jefferson Avenue
Newport News, VA 23608
11 Reviews
Write a Review11 Reviews of Teri Allen
October 24, 2025
Tanisha always takes care of me. She breaks things down for me to understand. She keeps me updated and really understands things for a customers POV. She breaks things down for me to understand. She keeps me updated and really understands things for a customers POV. More
Other Employees Tagged: Tanisha
October 03, 2025
I love my new Suburban. .. we were able to find the model and color combination we have been searching for for months. Service department is very informative. I bring all of .. we were able to find the model and color combination we have been searching for for months. Service department is very informative. I bring all of my vehicles here including the ones I've purchased elsewhere. More
Other Employees Tagged: Gil Brown, John Sherman, Jacy Poul, George Greenwald, Arturo Zamudio
May 23, 2025
Speedy service Very knowledgeable Competitive pricing Very friendly Will be back to take care of more service Very friendly Will be back to take care of more service More
Other Employees Tagged: John Sherman, Jacy Poul , Shelby Warner
January 27, 2023
The employees greet with a warm welcome. Dealership has a happy, friendly and ready to help atmosphere. Easy and fast transactions. I was able to build my new corvette and received exact Dealership has a happy, friendly and ready to help atmosphere. Easy and fast transactions. I was able to build my new corvette and received exactly what I ordered. I'm very happy with the fast delivery and service. I'm a repeat customer and have been for years. Highly recommended! Thanks to Justin and Dan for the pleasant experience! More
Other Employees Tagged: Dan Macklin , Dwane Cochenour, Anna Goslin, Meghan McHenry, Justin, Mike
March 26, 2022
Our salesman, Dan Macklin was amazing. He ensured our new car was perfect and worked with the dealership to secure the best possible price! He ensured our new car was perfect and worked with the dealership to secure the best possible price! More
Other Employees Tagged: Dan Macklin , Dwane Cochenour
March 12, 2022
I go for a routine oil and filter change. While there, I asked them to fix the tire in the trunk because I had no spare. They assured me they would. I needed it done because on Friday, I w While there, I asked them to fix the tire in the trunk because I had no spare. They assured me they would. I needed it done because on Friday, I was taking a 7 hour trip to Jersey to be with my mom and help with the repast arrangements for my dad's funeral. When I got my car back, I noticed my spare tire was still on the vehicle so I immediately called back and asked them about the tire in the trunk. He asked me to hold and when he came back, he assured me it was fixed. I asked again to repeat because my paperwork mentions nothing of a spare tire in trunk being fixed. So the very next day, I get the unexpected, a flat tire, go to get the tire in trunk, still flat. Furious. It's 5pm, I have 2 flat tires. And they charged me to fix a tire in which nothing was absolutely wrong with. I literally had to purchase 2 used tires from the nearest garage. I called furious, just for them to tell me that I can bring back the vehicle, that the earliest appointment they had was next week but that they can squeeze me in the next morning. For what? By now, the manager which was a female, is explaining that they would like to look at the car to see what they can do. Now I'm even more furious, because I had to be on the road by 8am to make it to my mom's by 4pm. I literally told them I did not have 3-4 hours to sit at their shop. And asked, why did I need to go back. I already had to purchase 2 tires just so I can get my car back on the road. What can you guys really want to look at? All I want is my money back. My $67 for fixing a tire that did not need to be fixed. For lying. That's it. After going back and forth, they told me I would get a check in mail for $67 dollars. It would take 5-10 business days. It's 20 days later, and still no check. I called Friday, March 11, to be put on hold for 20 minutes. Literally could here someone pick up phone and immediately put me on hold again. After 4 times of being put on hold. I put them on hold, called again and spoke to whoever answered phone for her to tell me the service manager will call me back, that he is terribly busy at the moment and away from his desk. Suffice to say. This my last Chevy I will ever drive. Was planning on keeping it for another year or so but at this point, I rather just trade it in and get something else. Disgusted with their service. Sadly, they offer great service when buying the car, they go out of their way to make you comfortable, but then the service department will ruin the experience. Another sad affair is that I've been using them for 1 year and a half with no problems up until now. More
Other Employees Tagged: John Sherman , Kris Blake, Dwane Cochenour, Lauren Ivey, Jeanne Martinez, Naomi Weaver
August 10, 2020
Very pleasant. Welcome you with open arms. Makes sure that you are very comfortable. Very respectful and honest. I will recommend others to come here. that you are very comfortable. Very respectful and honest. I will recommend others to come here. More
Other Employees Tagged: Gil Brown , Meghan McHenry, Rick Williams
November 19, 2019
Great experience, from Josh at sales all the way through financing and out the Door. Thanks and we will do business again. See you soon! financing and out the Door. Thanks and we will do business again. See you soon! More
Other Employees Tagged: Kris Blake, Evan Dean, Joshua Dennis, Dave Jones, George Mastermaker
August 30, 2019
Helpful, Personable and Professional Every visit, the entire Service Dept. has gone out of their way, to include courtesy driver Ty, to make me feel like I'm the only customer in the dea Every visit, the entire Service Dept. has gone out of their way, to include courtesy driver Ty, to make me feel like I'm the only customer in the dealership they are helping. I needed help with some bad gas in my tank recently. Got it towed in and it was late in the day. I had been out on the road in the sun virtually all afternoon and not feeling all that great. They gave me a nice Suburban to get home with and said don't worry about your car. John called me with an update the next day as promised. Since I had my wife's car at home, I decided to bring the Suburban back to the dealership so someone else could use it if needed. Ty brought me home. But my wife's car had problems also (she was out of town). I was embarrassed but I had doctor appts and needed a vehicle. I asked John if Ty could come get me and if I could use a vehicle. He said yes. I waited for the vehicle and Ty drove up with the suburban and the courtesy vehicle just behind to take him back. I was flabbergasted with the kind gesture. Needless to say, my vehicle was fixed, I brought the Suburban back and went on my way. This is a good dealership that treated me very well, with kindness and professionalism, right when I needed it most. Thanks Priority Chevrolet. Your people made my day and make your dealership great in my opinion. Barry Napp More
Other Employees Tagged: John Sherman , Larry Fleming, George Mastermaker, Meghan McHenry, Naomi Weaver, Cindy Ford, Elizabeth___, Randy___
July 05, 2019
Great Dealership!! We bought our 2nd vehicle this year from Priority Chevrolet. We were very happy with the first vehicle, a Equinox so we bought a Silverado on our 2nd We bought our 2nd vehicle this year from Priority Chevrolet. We were very happy with the first vehicle, a Equinox so we bought a Silverado on our 2nd purchase. Gil Brown was our salesman or both vehicles. Gil was very knowledgeable in what we wanted and the functions of both vehicles we purchased, Priority Chevrolet is a great team effort to make sure the customer is completely satisfied! More
Other Employees Tagged: Gil Brown, John Sherman , Evan Dean, Jeanne Martinez, George Mastermaker, Meghan McHenry, Bruce Banwort

