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Terrie Horton

Overview Reviews (777) Inventory (492)

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Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8

777 Reviews

Overview Reviews (777) Inventory (492)

4.8

777 Reviews

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777 Reviews of Terrie Horton

November 02, 2025

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Employee Rating

Phil went out of his way to ensure my car issue was being addressed. Thanks addressed. Thanks More

by WORKMANC2005

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, David Blackburn, Jimmy Stateler , Phil in sales

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Nov 02, 2025 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us a review! We truly appreciate your kind words and are glad to hear that Phil went above and beyond to address your car issue. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 28, 2025

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Very easy to work with and listened to me. Very happy with my new car. Very happy with my new car. More

by ns1campbell

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

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Oct 28, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had an easy experience with us and that you're happy with your new car. At Robert Brogden's Olathe Buick GMC, we always strive to listen to our customers' needs. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 23, 2025

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Employee Rating

P3 and your entire team was great to work with . .we bought 2 vehicles from him within 2 weeks due to the ease of the process.. .we bought 2 vehicles from him within 2 weeks due to the ease of the process.. More

by PARUSSO3950

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Levin , Philip the 3rd (P3)

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Oct 23, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Robert Brogden's Olathe Buick GMC and that you found the process easy enough to purchase two vehicles in just two weeks. We appreciate your business and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 22, 2025

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Employee Rating

Dominik Warren was courteous, friendly, outgoing and kind. He listened to my needs/wants regarding trading my car to acquire an SUV. Dominik took excellent care of me from start to finish. I’d be happy kind. He listened to my needs/wants regarding trading my car to acquire an SUV. Dominik took excellent care of me from start to finish. I’d be happy to work with him again for my next automobile purchase. More

by FEFIII.FAMILY

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren, Angela Alvarez

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Oct 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Dominik at Robert Brogden's Olathe Buick GMC. It's great to know he was able to assist you in finding the perfect SUV and that you felt well taken care of throughout the process. We look forward to welcoming you back for your next automobile purchase! Sincerely, The Robert Brogden Buick GMC Team

October 22, 2025

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It has served me well for nearly 20 years. It is convenient I have bought all my cars there since coming to Kansas. Thank you It is convenient I have bought all my cars there since coming to Kansas. Thank you More

by RUSSHAYDEN

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lacey Pfannenstiel

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Oct 23, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Russ! We're thrilled to hear that Robert Brogden Buick GMC has been your go-to dealership for nearly 20 years, although based on your great feedback we wonder if you meant to post a 5-star review (1-star is usually negative). If you had a good experience we hope you will kindly update our rating, but if you have any concerns, please do not hesitate to reach out to us directly. Your loyalty means a lot to us, and we appreciate your continued support. We look forward to assisting you with your future vehicle needs! Sincerely, The Robert Brogden Buick GMC Team

October 21, 2025

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Ryan was very helpful and informative made our purchase easy and enjoyable would recommend him to anyone. easy and enjoyable would recommend him to anyone. More

by DANNY77

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

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Oct 21, 2025 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave such a lovely review, Danny! We're delighted to hear that Ryan made your purchase experience at Robert Brogden's Olathe Buick GMC easy and enjoyable. Your recommendation means a great deal to us, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 21, 2025

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Employee Rating

Jim was fantastic to work with and is a stellar professional as was Matt in service and all the other folks as well! Great experience and I'll definitely refer others to buy their next vehicles at professional as was Matt in service and all the other folks as well! Great experience and I'll definitely refer others to buy their next vehicles at Brogden! More

by jayhawkfireman69

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter, Matt Hoover

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Oct 21, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jay! We're thrilled to hear that you had a great experience with Jim, Matt, and the rest of our team at Robert Brogden's Olathe Buick GMC. Your referrals mean the world to us, and we look forward to assisting you and your friends in the future. Safe travels in your new vehicle! Sincerely, The Robert Brogden Buick GMC Team

October 17, 2025

Dealership Rating

Employee Rating

Great friendly people with no pressure or aggressive sales team. I would recommend Roger for your car needs. Very polite and helpful. sales team. I would recommend Roger for your car needs. Very polite and helpful. More

by lebowhitehouse2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roger Wallace

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Oct 17, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're happy to hear you had a positive experience with our team at Robert Brogden's Olathe Buick GMC. Roger truly appreciates your recommendation, and we're happy you found our approach to be friendly and pressure-free. We look forward to assisting you again. Sincerely, The Robert Brogden Buick GMC Team

October 11, 2025

Dealership Rating

Employee Rating

Jimmy did a great job at helping us select the right vehicle. The experience with the entire team was very pleasant. Most importantly, my wife loves the truck! vehicle. The experience with the entire team was very pleasant. Most importantly, my wife loves the truck! More

by RECONRESTORATIONLLC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Oct 11, 2025 -

Robert Brogden Buick GMC responded

Thank you for the feedback! We’re happy to hear you had a great experience with Jimmy at Robert Brogden's Olathe Buick GMC and that you found the perfect truck for your wife. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

October 08, 2025

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Employee Rating

Was pretty easy to get the trade done - especially considering how much I hate trading vehicles considering how much I hate trading vehicles More

by plsmith3684

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramiro Saenz, Angela Alvarez

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Oct 08, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're glad to hear that your trade experience at Robert Brogden's Olathe Buick GMC was easy, especially since we know that trading vehicles can be a hassle. We appreciate your feedback and hope to see you again for your next vehicle needs. Sincerely, The Robert Brogden Buick GMC Team

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