Terry Groff

After looking for several weeks to find the right truck (very strict criteria) they came up with the perfect truck and were above fair on my trade. Professional experience from salesman Cameron Weeks (ver (very strict criteria) they came up with the perfect truck and were above fair on my trade. Professional experience from salesman Cameron Weeks (very genuine guy) all the way to the general manager Terry Groff, who went above and beyond for the sell. Dusty Wilson finance manager, didn't try to oversell but did advise and inform of various options/products, made it quick and painless. More

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Eddie Daye was AWESOME! Friendly, professional, attentive, and extremely knowledgeable! Took his time with us. My wife Nancy and I could not be happier with the Service we received at North Point! attentive, and extremely knowledgeable! Took his time with us. My wife Nancy and I could not be happier with the Service we received at North Point! Eddie really made this purchase a very refreshing experience with what could have been (typically could be) a stressful car purchase. The manager Terry was great and Mark, from Finance was FAST! We were in and out of there, with a new 80th Anniversary Jeep Wrangler Unlimited Sport S in under 4 hours total, from walking in cold, off the street and from out of town too - looking at all the available options - which were MANY. Great inventory, Exceptional Service, and INCREDIBLE Staff - Eddie Daye - we've never had anyone take so much time with us, patiently showing us all the great features of our new car - you are the best! THANK YOU! If we could give you and the team 10 Stars - we WOULD! Ed and Nancy We will be back! More

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Excellent service and great people. I will be happy to come back to this dealership since I’ve bought two cars there since 2012! It was great! come back to this dealership since I’ve bought two cars there since 2012! It was great! More

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No nonsense nothing hidden honesty in a dealership most you can ask for and what I received. Would be my first call next time I purchase . you can ask for and what I received. Would be my first call next time I purchase . More

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Great Experience The North Point Chrysler Dodge team do a great job of taking care of their customers by answering questions and making sure that the customer is compl The North Point Chrysler Dodge team do a great job of taking care of their customers by answering questions and making sure that the customer is completely satisfied. My purchase of a new 2019 Ram truck was a pleasant buying experience. Jonathan Ross, Sales Associate did a great job of making me happy with the purchase. Am encouraged to do business with them again. More

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Great Straightforward Deal - No Surprises Smith Stokes, Eddie Daye, and Mr. Leak made my transaction a very pleasant experience. I took an advertised low-mileage lease, modified it to 15,000 Smith Stokes, Eddie Daye, and Mr. Leak made my transaction a very pleasant experience. I took an advertised low-mileage lease, modified it to 15,000 miles per year, had negative equity, and paid money down and every turn and quote made sense. I was also very specific about the equipment, color, and interior finishes that I wanted on my '19 Jeep Cherokee. They were very accommodating and found my desired combination at another dealer. Even with all my stipulations and my pushiness as to how this should turn out, I never got an attitude from anyone. And guess what...when I came to pick up my vehicle, the payment, money out of pocket, and vehicle equipment were exactly as I had expected. You can't ask much more than that. Thanks so much for the fair deal. (BTW, I LOVE the '19 Cherokee. Great Job FCA in tweaking an already nice vehicle). More

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Very pleasant experience. Excellent customer service. I have been in sales and customer service for 40 years. My sales representative was very knowledgeable, professional, and courteous. Most of all he wa I have been in sales and customer service for 40 years. My sales representative was very knowledgeable, professional, and courteous. Most of all he was not pushy which can be a huge turn off for me as well as many others I'm sure. I only came to "look at a couple different vehicles and ended up buying on the spot. The entire team was extremely professional and worked diligently together to make the experience perfect. I would highly recommend this dealership. More

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Best Place to Purchase a Jeep This is absolutely the BEST place to buy a vehicle! I bought my new 2018 Jeep JL Rubison with no hassles and at a very fair price. The customer servic This is absolutely the BEST place to buy a vehicle! I bought my new 2018 Jeep JL Rubison with no hassles and at a very fair price. The customer service was outstanding with both Sam Morgan and Terry Groff. Forget about going to Hendrick, Kernersville, Crown or any of the others.....these people will take care of you! More

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Excellent Carlos was great, picked a vehicle that met my needs. Terry was great, he explained all the financial information. Wendy great with final paperwork. Carlos was great, picked a vehicle that met my needs. Terry was great, he explained all the financial information. Wendy great with final paperwork. Excellent More

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Efficient, honest and responsive without pressure I had been working with local dealers who were slow to respond, too busy....."will get answer tomorrow" or fail to call back when promised. Searching I had been working with local dealers who were slow to respond, too busy....."will get answer tomorrow" or fail to call back when promised. Searching Internet I found North Point CJD with impressive invory of model I was searching in my area 2.5 hours away in Virginia. After my request I quickly received email and phone call regarding my request. There was absolutely no pressure and actually felt next steps were dictated by me. Once model and color were confirmed in inventory I mentioned I may drive down Saturday. Allie was my initial contact and wonderful to deal with. She pulled keys and saw that car was ready for test drive Saturday. My trip was actually tied to another commitment in Greensboro so I honestly had no intention of doing more than a test drive. Other than confirmation call Saturday while driving from Virginia to dealership I had zero pressure and enjoyed taking lead on communications. Once at dealer I was immediately met by Johnny Simmons who had keys and car ready for test drive. Everyone in the dealer I met was extremely nice and available whether dealing directly with me or not. The first thing I noticed after just a few minutes, only to be confirmed after more time, was the overall mood of all employees or should I say family. well, after it was pointed out to me that one person in particular I had spent some time having a conversation with was the owner. I am naturally cautious and guarded but very much at ease with Jeff(?) what can I say other than it was almost calming in speaking with the owner and impressive he was there on a Saturday covering the teams breaks. After being "wowed" with feeling of sincere honesty and being treated with respect the entire visit I knew this is who I wanted to purchase from. I ended up purchasing my new vehicle after daily research for months and with the most favorable price to me. My only regret is not finding North Point sooner and that they are not closer for their service department because I have no doubt that service would reflect sales experience because it is "the people" More

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