Terry Mills

I drove six hours from Alabama to purchase my new F-250 from Jacky Jones Ford, and it was worth every mile! I discovered them by chance while searching for trucks online, but it was the exceptional persona from Jacky Jones Ford, and it was worth every mile! I discovered them by chance while searching for trucks online, but it was the exceptional personal service from Josee Weese that truly set them apart from the experience I had with my local Ford dealerships. When I learned they did not have the exact model I wanted, Josee and Terry Mills, the Sales Manager, went above and beyond to locate it for me. They found the perfect match: the right color, the right model, and the 5th wheel upgrade I needed. It was like finding a needle in a haystack, but they made it happen. When I arrived a week later to pick up my truck, Josee wasn’t available that day, but Austin Anderson stepped in and provided the same outstanding care and expertise. He answered all my technical questions about the truck after I had driven it home. He even sent me a short video to explain. I can’t praise Josee and Austin enough for their dedication and professionalism. They both deserve a raise for their exceptional service! More

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All staff were incredibly nice and knowledgeable. Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend More

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I recently had an amazing experience at Jacky Jones Ford. Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in fi Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in finance made the paperwork process a breeze, providing clear explanations and helping me get a great deal. The entire team was friendly and professional, making the whole experience smooth and enjoyable. Highly recommend this dealership to anyone looking for a stress-free car buying experience! Enjoy! H. Frost More

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Came in for an oil change in my 2019 ranger. After a few minutes talking with Lori Boles, I decided to trade in my Ranger for a 2024 Ranger. Thank you! After a few minutes talking with Lori Boles, I decided to trade in my Ranger for a 2024 Ranger. Thank you! More

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Lori was great. Best truck buying experience I've ever had. Everyone was very polite and genuine. Great dealership. Best truck buying experience I've ever had. Everyone was very polite and genuine. Great dealership. More

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I typed a longer review earlier which didn’t save so this one will be short, Josee and Mandi were amazing, I have no complaints, Josee was very responsive, professional and honest. The paperwork I was sent w one will be short, Josee and Mandi were amazing, I have no complaints, Josee was very responsive, professional and honest. The paperwork I was sent was honored once I arrived at the dealership. Mandi took great care of me when I arrived, even working through communication issues with my bank. These ladies were amazing. More

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I recently had the pleasure of working with Mandi while purchasing my Kia, and I couldn't be happier with the experience! From the moment I stepped into the dealership, Mandi was warm, knowledgeable, and a purchasing my Kia, and I couldn't be happier with the experience! From the moment I stepped into the dealership, Mandi was warm, knowledgeable, and attentive. She took the time to understand my needs and helped me find the perfect model that fit my lifestyle. Mandi's professionalism and passion for her work truly shone through, making the entire process smooth and enjoyable. I highly recommend Mandi to anyone looking to buy a car—she does an outstanding job! More

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My purchase at Jacky Jones was painless! Josee Weese was such a pleasure to deal with. She put a lot of work into finding what I wanted and never gave up. Not only is she full of personalit Josee Weese was such a pleasure to deal with. She put a lot of work into finding what I wanted and never gave up. Not only is she full of personality and smiles but also very good at her job. I knew from the moment I met her that she was a genuine person. Terry, the sales manager and Carin in finance also made my vehicle purchase an easy process. No hassles, no xx. Go see Josee! More

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Good Morning folks, Last Monday ,7/22/24, I purchased a Ram truck from you all dealing with Mandi Devine. She was super took care of everything I needed to know and showed me thing that certainly didn't kn Ram truck from you all dealing with Mandi Devine. She was super took care of everything I needed to know and showed me thing that certainly didn't know. It was probably the mast pleasant experience I've had buying an auto. Thank you all and thank her particularly for my experience. Jack Ewing More

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Lori was great handle everything that came up very professional n understanding so grateful. We love our truck. Ty professional n understanding so grateful. We love our truck. Ty More

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