Thad Heuser
Thad Heuser at Allen Samuels Chrysler Dodge Jeep RAM of Oxford

Thad Heuser

Service Manager

Allen Samuels Chrysler Dodge Jeep RAM of Oxford

2201 East University Ave.
Oxford, MS 38655

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Thad Heuser

October 25, 2025

Dealership Rating
Employee Rating

Really worked with us and made me feel like their priority. We will definitely continue to use them! More

by marek_heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

Nov 03, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

These two work hard everyday to serve our customers and provide the very best service we can.

October 17, 2025

Dealership Rating
Employee Rating

When you did the tire rotation, and you never changed the tire pressure to its new location. More

by ppetersrv
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 03, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

The Vehicle should pick up the corresponding locations after driving the vehicle. If this does not take place please return and we will reset the sensors. Thank you for your patronage.

October 17, 2025

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Employee Rating

Service was prompt, the service technician explained everything they were doing in detail and in a lingo that I could understand. I trust my vehicle with Allen Samuels whole heartily. Thank You. More

by kathleenquesada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

Nov 03, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank You, These guys need to hear the are making you HAPPY.

September 07, 2025

Dealership Rating
Employee Rating

Great customer service and my experience was pleasant. It is always a great experience overall. More

by Jc
Service Price Transparency
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Recommend Dealer
Yes

August 31, 2025

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You guys did a great job doing the recall on my Jeep. Deserve more than five stars for the great service. Was really pleased with you delivering my jeep back to Port Aransas while I was stuck in San Anto More

by Dgtel
Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

August 12, 2025

Dealership Rating
Employee Rating

Very professional and attentive to our needs. I feel the pricing is a bit high but in today’s economy I understand. I will definitely be back for my service needs. More

by randyandmaryb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Keith

August 05, 2025

Dealership Rating
Employee Rating

Thad has always taken great care of me. My little yellow Fiat since 2015. Thank you Thad. More

by dpastor8970
Service Price Transparency
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Recommend Dealer
Yes

July 03, 2025

Dealership Rating
Employee Rating

Alwsys friendly, professional, efficient, courteous, and thorough. Both the sales department and the service department in Samuel Adams our top notch in my book. I would recommend them to anybody looking to More

by Abeebe60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Keith

Jul 05, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you for your trust in our Sales department and Service center. We aim to please every customer that does business with us. Once again Thank you.

April 25, 2025

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Employee Rating

The service was good but I was a little disappointed with the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may ta More

by drkiesel50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Keith

April 03, 2025

Dealership Rating
Employee Rating

Both the parts and service departments were very fast and friendly and definitely knowledgeable. I will definitely do business with them in the future. More

by markabentley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Keith

Apr 04, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Our service staff aims to please. Thank You.

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