Thad Heuser

Very professional and attentive to our needs. I feel the pricing is a bit high but in today’s economy I understand. I will definitely be back for my service needs. I feel the pricing is a bit high but in today’s economy I understand. I will definitely be back for my service needs. More

by randyandmaryb Verified Customer Verified Customer

Report | Print

Thad has always taken great care of me. My little yellow Fiat since 2015. Thank you Thad. My little yellow Fiat since 2015. Thank you Thad. More

Report | Print

Alwsys friendly, professional, efficient, courteous, and thorough. Both the sales department and the service department in Samuel Adams our top notch in my book. I would recommend them to anybody looking to thorough. Both the sales department and the service department in Samuel Adams our top notch in my book. I would recommend them to anybody looking to buy a new vehicle. More

by Abeebe60 Verified Customer Verified Customer

Report | Print

The service was good but I was a little disappointed with the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may ta the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may take more than 2 hours. Since the weather was bad this caused a minimal disruption of my day. More

by drkiesel50 Verified Customer Verified Customer

Report | Print

Both the parts and service departments were very fast and friendly and definitely knowledgeable. I will definitely do business with them in the future. friendly and definitely knowledgeable. I will definitely do business with them in the future. More

by markabentley Verified Customer Verified Customer

Report | Print

Service was provided quickly and thoroughly. I taken the vehicle to another dealership after multiple months of attempting to find out what was wrong with it took it to Allen Samuels and they im I taken the vehicle to another dealership after multiple months of attempting to find out what was wrong with it took it to Allen Samuels and they immediately diagnosed it found the part even though it had been on backorder, they found it in another dealership and had it fixed in less than a week. They also kept me updated on the progress throughout the process definitely will be using Allen Samuels in the future. More

by rebecca.kraatz Verified Customer Verified Customer

Report | Print

Quick service and professional attitude for my visit to have oil change and fuel filter change have oil change and fuel filter change More

by jeff.s.ritchie Verified Customer Verified Customer

Report | Print

I had a very good experience with this dealership and I would recomend them and use them again would recomend them and use them again More

by marrileejay Verified Customer Verified Customer

Report | Print

Excellent customer service and great service. Thank you from a Winter Texan. Appreciate honest service! Thank you from a Winter Texan. Appreciate honest service! More

by sillygooseiniowa Verified Customer Verified Customer

Report | Print

I was asking about the Oil change package deals and they couldnt seem to find the information??? couldnt seem to find the information??? More

by imrubicon Verified Customer Verified Customer

Report | Print